Customer Ratings & Reviews

They trouble shot our sound bar and all we needed was a new cable

Professional, quick, friendly. Took the time to show me all the ins and outs of the M, made sure I understood before he left.

Had to have all stereo equipment reset after painters unhooked everything. Geek Squad did an excellent job getting it all together again. Sounds great!

Geek Squad knows their stuff! No problem in the set up of Sonos sound bar and su wolfer.

Nice people with good knowledge of product. Nut still had issues when setting this product up. Were great with their cleanup but could not fine the remote to this product after they left. Nice that they had put an app on my phone which helped but menable instructions about how to use it.

The Geek Squad has saved me the hassle and the headache of trying to set things up. Professional service and they know their products. So Much Easier!!!

Connecting the sound bar to the TV was a great idea and works very well since the TV has a wall mount.

The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys". We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.

Excellent service & communication throughout! Best Buy has really improved service and couldn’t be happier with service!

The agents quickly installed a wireless headphone set on my Smart TV and explained how to recharge and operate settings.

The sound bar has a very good sound coming out. We are very pleased with it.

Chris came to house as scheduled.Very professional and knowledgeable.Installed Soundbar with rear speakers.Great Job!

The Geek Squad member installed everything properly and made sure it was working prior to departing. I highly recommend this service.

The agent did a great job installing the soundbar. Had some great suggestions and was very pleasant and efficient.

This process went smoothly and quickly. Its nice to see videos from my phone and tablet on our new.

The crew was awesome thank you it was quick and painless

I am more than happy with the end result from the Geek Squad service even though it took longer than expected and required two visits. I am enjoying this new system. And I look forward to the time I figure out exactly what my new remote control does. I am glad I decided to have the Geek Squad set up the new system for me. Ashley was very helpful with helping me understand how everything worked together.

The sales rep did a wonderful job setting up my Geek Squad appointment.

The two gentlemen who came out last were professional and very proficient.

The two gentlemen who came to help us with our soundbar were excellent, patient and very helpful. They answered all our questions and made sure we could run the system before they left.