Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very neat and quick. Also explained how to operate-easy for me to understand. I was pleased of the service I received for the cost.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fast set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad saved me a lot of trouble setting up my sound bar system!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Connected sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected an existing sound bar. Very helpful.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very knowledgeable and helpful, they did a great job!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did GREAT install on my soundbar!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who connected this soundbar were excellent - very professional, but also very personable. Answers my many questions - I wear hearing aids and wanted to know if this would help me hear dialog over the background music/noises. They assured me it had a dedicated speaker and it would. These two were so great they deserve a free pizza from their boss!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Steve did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely, Steve did a great job, would refer him to a friend.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Performed beyond expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected the sound bar so that controls were easy to use
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up my surround sound system.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech came by, did the installation, 2 weeks later the system stops working, had issue with volume if goes over 60%, system shuts off. went back to best buy and requested to have the tech come by again and look at the system. Best buy recommended to buy a better system (AVR), bought Onkyo RZ830. tech came installed it, did the configuration, system working super good. Tech said best buy will refund you the money you paid first time you request the set up for inconvenient. I'm still waiting for the refund.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
TV and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen where both efficient and did a good job, they made sure that all was working as it should
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were very informative when installing the sound bar to our television system.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Greatness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very efficient in the service and ver polite.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed and set up everything. They were prompt and professional. Sound is great
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were efficent and knowledgeable the installed it and it worked immediately
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great job Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John and his team did an excellent job. I was pleased with their professionalism during the installation.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Had to find the HDMI-3 connector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs not only found the connector ... but connected my new receiver and checked everything out. Awesome work guys .. thank you!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Attaching sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs did a great job setting up the sound bar. Works well
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Work well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great person to work with. Very knowledgeable and did what needed. Great job.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service representative. Purchased a new Onkyo receiver. Geek Squad rep connected, tested and explained operations entirely!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Te service man was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was performed and other minor issues addressed. The representative was personable and knowledgeable.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job installing the sound bar system.
This review is from Soundbar Setup
I would recommend this to a friend