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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad installed my surround sound quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly rerouted my speakers through the blue ray and I got my surround sound back. Thank you, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was on time and very knowledgeable. He figured out my problem. I’m very happy with the service they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job by professionals. They knew what they knew what they were doing, and they did it well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy. The tech was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound ever!!! Great sound bar from Sonos even without a subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but packs a powerful punch. THANKS YOU!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good hooking up the Soundbar system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoots my sound bar. Went through all the options and made sure it was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv\sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly installers and took the time to answer our questions about tv\sound system very professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great customer service, will continue to shop at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pleasant and smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and friendly. They installed a new sound bar and took the old one away to be discarded and all took place in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    knowledgeable geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew the problem because they had seen it before. They helped me find the solution. It works now.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Add-On Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to connect TV to sound system. Works well easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed With Clint B. As Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband leaves electronic stuff to me, however since I have a broken leg we needed someone else to hook up our TV/audio and other electronics this time. Clint B. was extremely friendly, knowledgeable, and explained things clearly. Made sure everything was working as it should before he left, ran set up on the TV, connected to network/internet, was very convenient service at this time. The first TV was defective and he knew it as soon as he turned it on, he is very up-to-date with the TV models they sell and external equipment that you have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Arc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Arc was installed and connected quickly and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is Awesome! If you want that theater feel in your home. You must get this and the subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job got everything paired properly. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and working tip top great! Great product, works for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a sound bar with my 75 inch television. Has great sound which is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outdoor sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my sound bar for my outdoor tv perfectly

    I would recommend this to a friend