Customer Ratings & Reviews

The agents were great at keeping us up on when they’d arrive, actually more then prompt but early! Allowed us to clean behind our stove before putting it back in place. Polite, professional, pleasant and a joy to have in our home, would welcome than back anytime, but hopefully not too soon, we appreciate our appliances working thanks. You have a fantastic team , keep them around, please!

Whatever equipment they needed to make my system sound amazing as it is is totally worth it. My old school speakers are thumping throughout the house

The techs did a great job connecting the sound bar. The sound quality is fantastic.

Damon exceeded all expectations!! Not only did he adjust his schedule to accommodate my needs, he was courteous and polite. I could have made it through the hardware portion of the install but his expertise was highlighted during the setup and integration between the TV and soundbar. He executed settings adjustments and conducted a tutorial that completed the Best Buy purchase experience! Damon is an huge asset to the Best Buy work force. Thank you!!

Professional service , no hassles or complications, easy set up

GS Agent was able to connect my new 4k tv & 4k BR dvd player to my current sound system, and am still able to use my universal remote.

Sounds great with my Sony TV.have had it since November.

soundbar set up by the team was excellent, the guys did a great job.

They did great, they showed up on time and made sure everything was hooked up right and even programmed my satellite remote to turn on my tv.

They installed everything right the first time.Very happy.

We were quoted cost of $50 but charged $99.99 Also, told us the subwoofer was not working and told us to take it to Geek Squad - We have TOTAL PROTECTION - Geek Squad was HORRIBLE - this was summitted on another review - we have heard NOTHING from Geek Squad as a follow-up Would have reservations about using Geek Squad ever again - at lease in the Harrisburg East Store

The agents were able to complete the set-up for my LG soundbar. Sounds amazing and they did a good job.

The agents were very helpful and mounted the soundbar as requested.

Set up went smoothly. They ensured that everything was perfect. I could not have done this on my own.

It took a few tries to get everything working perfectly, but the installers were very professional and get it done.

I couldn’t have asked for a better installation team. The knowledge of the team was great. They actually sold me on other solutions (that i purchased), while performing the install. This is definitely a benefit they should keep under thr total tech program and not charge extra.

Geek squad came and set the sound bar up perfectly

Geek squad hooked up all of my devices and were very professional. And patient in explaining it all to me. And now my shows and movies sound great!

Geeks mounted my tv and connected it to the soundbar.

Service Advisor connected Sound Bar. Fantastic Sound...Thank you...