Customer Ratings & Reviews

Having them mount and hook up my sound bar was fast and easy and mounted and set up perfect.

I wanted the soundbar and woofer with my new tv. It was worth the cost to have the geek squad connect everything correctly. Very happy.

The agents visited and did what was expected with professionalism.

Ben did a great job installing and reviewing the operating instructions with us

Grant was a great technician! I will request him for any future needs. He was patient and took the time to explain everything to us in detail. He fine-tuned both televisions and the remotes. He set up the living room remote to send signals through the wood doors on our TV cabinet so we no longer need to leave those doors open, giving a much more finished look to our room. You won’t be sorry to spend the extra money to have Geek Squad do your setup!

Agent arrived at promised time. He was pleasant and knowledgeable about my needs and made appropriate suggestions to make sure that I enjoyed the system. He was very efficient in setting up the sound system using as little time as possible. His instructions about operating the system were clear and simple.

Did a nice job....got me up and running in no time

Grat Help when I bought the speakers for my computer. They work great.

Problem solved. Adjusted speakers found a faulty wire. Works real fine, lasts a long time

They quickly installed the sound bar and neatly pulled all the cables to make a professional installation

II love the sound bar but I did not need the woofer Box. It actually made the sound much too loud.

After installation he was unable to get the sound to my wireless headset to a level that I could hear comfortably ( I'm hard of hearing and need the headset to hear the audio well) I was, and still am, disappointed in the volume. I talked to Samsung Tech. support and they insist that's it's possible to get the volume raised although I'm too illiterate (Electronic wise) to follow their instructions so I guess I'm stuck with what I have

They hooked up both surround systems and made sure we understood how to work the systems.

The agents reprogrammed my sound bar and showed me the manual controls.

Once it finally was set up and the sound was going to all the speakers.

This soundbar grouping rocks. In home concert quality and clarity. Surround sound as advertised.

The Geek Squad technician arrived on time as scheduled and that is always important. He also called ahead that is equally as important and shows really good professionalism. Once here he asked excellent questions that helped him decide on action to take. Once we realized what the issue was I located the remote control that was necessary to properly set the sound bar. Once again I am a happy customer.

Excelent Service and dedication personal and WORk to day

The quality is great and is fine, and keep it going!

Agent knew his sudject matter and fixed my problem quickly. Provided proper user instructions.