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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job installing 4 wall mounted speakers and a subwoofer. They set everything up and tested it to make sure it worked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my sound bar very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of connecting the sound bar properly and explaining things to me

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Universal Remote Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our Universal Remote! Very knowledgeable! Could not have asked for a better job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    saved my sanity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly connected all of our devices and were very good at instructing me on how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed all equipment very efficiently and was very knowledgeable, answering our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and plus bass. Don’t miss my five speakers anymore and specially all the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Installation a Breeze for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung (65-in.) Smart TV and felt the necessity to get a new Sound Bar to enhance the audio in my family room. Came to BestBuy and booked the Geek Squad to install the audio system since the TV was too heavy to move. The Squad quickly did the work with ease that elevated the audio quality to a remarkable level for my blu-ray movies and streaming channels, too. Had to make some popcorn, relax and enjoyed the big screen movies!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad gets an "A"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar and paired it to my tv. Both were done to efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar really works well. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar!! Sound quality is fabulous!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio head sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, saved a marriage. Geek squad helped solved problem of hook up. Well worth the money. My husband can hear TV now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to have Agent Cory who hooked up my computer to my printer as i have a google computer now and an hp printer. He has got to be the most knowlegable Agent that they have. He makes short work of any task and always has such a pleasant attitude. I dont trust anyone with electronics except Best Buy. They are the Best of the rest. And thats a fact!!!! Thank you Agent Cory for coming to the rescue. As always. Happy New Year to everyone. God bless you all. Thank you, Sandra Steele.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and hookup was quick sound is awesome great quality and great service from the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup of my soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and setup! Guys were friendly and showed me how to access the sonos menu and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trkdalas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the absolute best...anyone would be crazy not to use thier services.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was professionally done. Sound is crystal clear. Boxes removed from our home. Questions answered. Geeks very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will bring the products and install them. I am an electronic idiot so their help will be invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Working sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my sound bar to work with my TV after I've had it fir almost 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Geek Squad for set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian and John were very knowlegable. They both worked on the set up of 2 new devices, and kept at it until surround sound was fine tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys that put up system were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad to my house and they were fast and efficient. Explain everything to me till I understood. Very nice guys.

    I would recommend this to a friend