Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7919 reviews
(7,919 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once it finally was set up and the sound was going to all the speakers.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar really works well. I would recommend it
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad install...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents visited and did what was expected with professionalism.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my surround sound system.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech came by, did the installation, 2 weeks later the system stops working, had issue with volume if goes over 60%, system shuts off. went back to best buy and requested to have the tech come by again and look at the system. Best buy recommended to buy a better system (AVR), bought Onkyo RZ830. tech came installed it, did the configuration, system working super good. Tech said best buy will refund you the money you paid first time you request the set up for inconvenient. I'm still waiting for the refund.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installed my televisions on wall mounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team was great, installed 2 TV’s and sound bar. Very professional and kept the work area clean.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Arrived on time. Quick efficient performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job of connecting my surround sound system. Answered all of my questions. Excellent service.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of problems with the sound bar. The Geek squad came out several times, but it was working properly when they were here. They were very professional and check everything out. They came back and replaced the sound bar. Been working fine.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
knowledgeable geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they knew the problem because they had seen it before. They helped me find the solution. It works now.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
We Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is Awesome! If you want that theater feel in your home. You must get this and the subwoofer.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Had to find the HDMI-3 connector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs not only found the connector ... but connected my new receiver and checked everything out. Awesome work guys .. thank you!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really quick service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my sound bar and had me hearing better in a matter of minutes.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Notified us in advance of arrival time. Very quick turn around time. Professional and knowledge. Made sure we were comfortable with how everything worked. Highly recommend the Geek Squad for all services.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, very knowledgeable and very courteous.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad installed it and did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my soundbar. The quality and sound is amazing.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
THANKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grat Help when I bought the speakers for my computer. They work great.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Fills the whole room perfectly! Actually sounds like I'm at the movie's!
This review is from Soundbar Setup
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 3 out of 5 stars
VERY DISAPPOINTED !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were quoted cost of $50 but charged $99.99 Also, told us the subwoofer was not working and told us to take it to Geek Squad - We have TOTAL PROTECTION - Geek Squad was HORRIBLE - this was summitted on another review - we have heard NOTHING from Geek Squad as a follow-up Would have reservations about using Geek Squad ever again - at lease in the Harrisburg East Store
This review is from Soundbar Setup
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Recommend the set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job of fully connection and components and speakers and adjusting the sound. Just wish there was more instruction on operation.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the installation performed by Geek Squad. I have use Geek Squad before, and they always do an excellent job.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional on time and answered your question
This review is from Soundbar Setup
I would recommend this to a friend