Customer Ratings & Reviews

Geek Squad came out to reconnect my Samsung sound bar. I had lost connection with my remote for sound control (mute, volume). They reconnected my remote and now I am able to hear more clearly the TV sound.

Great value and great sound for the money. Very easy to use. We bought this for our TV because we can also play a phone through it with blue tooth. We were able to avoid a second set of speakers. The geek squad did the set up, and they were terrific. They whole experience was terrific. It's perfect for a medium sized space.

The technician was great. He was very professional and helpful. He took the time to explain everything he did. It was a easy installation.

They did a great job in setting up the sound system but was not able to control with the remote I have to use my phone to control the sound but the sound is great.

I love this sound bar the sound makes me feel like im watching a movie at the movies

Clear. Natural audio. Powerful Especially i am hard of hearing

Tech disconnected existing sound system and installed the soundbar in no time. He renamed everything to be easily identified and walked me through all the new processes. Took the trash with him, so no sign ge was even tbere - other than a grwat sounding, easy to use system!

The geek squad member was informative and answered all of my questions and concerns, showing me how my sonos sound bar worked along with my sub-woofer, very satisfied with my service.

The delivery guys were nice and had the TV ready to use in a short time. They helped me to get stared with Web OS and the remote control. I am happy with the service and the help I received.

These installers were so professional and very knowledgeable of all our devices...reconnected them all with best advice and instruction

The Geek Squad service connected my Bose soundbar in matter of a few minutes. Once connected, sounds great!!! Easy to connect to cable and tv.

Professional crew and installation! These guys really came through and our entertainment center is like a movie theater!

THE TECHS PERSONS WAS VERY GOOD EXPLAINING WHAT HE WAS DOING TO SET UP MY SOUND BAR. THEY HAVE SOME PROBLEMS BECAUSE MY TV IT WAS A OLDER MODEL BUT THEY INSTALLEDAND IS WORKING VERY GOOD

The Geek service was terrific. He did the hook up of my Samsung sound bar and explained both the function of the unit and the differences between my former Sony unit and the Samsung unit. He was pleasant and clear in his explanation and really helpful in answering our questions. I love the service available from Best Buy. It makes both the puchase and installation a positive experience!

The young man that help my wife and I set up and learn to use the Sonos system was knowledgeable and professional. He stayed until we were confident how to use and adjust sound settings, apps and the Alexa application. I was very impressed.

The geek squad agent was well worst with the product. Installed sound bar quickly and appropriately. Made it work with the T V and explained the functions of remote control.

The young man did an excellent job of installing the sound bar, it works great in my new 85 inch tv that I also bought from Best Buy and had it set up by the geek squad also.

The one individual that was sent to attach the TV to the wall was very nice and efficient but the 65 inch TV required two individuals not one to place on the wall. I am 80 years old and i had to help him pick the TV up so he could hook the TV to the wall unit. Fortunately i was able to help but this was a ridiculous situation as i had to pay almost $300 for this service. It was not the service mans fault as he was experienced and very efficient and i felt sorry for him as he tried his best given the situation. I am totally satisfied with final hook up and connections.

Kevin from the Geek Squad came to install and set up our Sonus Soundbar. He’s the best! He’s personable, knowledgeable, and a total asset to your company. I bought a much cheaper Soundbar and he came to install that. He explained that I couldn’t add other speakers to the inexpensive Soundbar. We were thankful for his knowledge and we purchased the best Soundbar & speakers he suggested. He came back and fixed everything for us. We can and will be adding to this Sonus system to complete a total surround sound with excellent equipment.

The Geek Squad member Adam West with Texas Home Pros was professional and set the sound bar efficiently.He called to set up a time that was convenient for our schedule.Adam also helped explain how to use the sound bar changing the remotes to help us work the units .