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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Soundbar installed by Geek Squad and perfect for our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my sonos perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up speakers in appropriate areas to provide me with the best hearing range between all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and setup the TV and sound bar. Courteous, friendly, and knowledgeable. A week later I accidentally pressed a button that removed my Suddenlink app. I called Geek Squad and they were able to remotely control the process to restore my app. AMAZING! I ALWAYS purchase the Geek Squad protection for my items and I've used it on several occasions throughout the years. It's peace of mind for me because I'm NOT tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fanfastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up sound system quickly and explained how to use it. Sound is fantastic and the wireless woffer makes it even BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my TV was already mounted, the were very efficient with their time. Have always used Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were excellent and made every detail Was professionally done. I highly praise their work ethics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loooooooove it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect addition to my TV mounting!! The sound is amazing, just so pristine. It looks so classic with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with setting everything up. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Television and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service providers were very knowledgeable and professional in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service on sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & communication throughout! Best Buy has really improved service and couldn’t be happier with service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly installed a wireless headphone set on my Smart TV and explained how to recharge and operate settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st time everything didn't get set up all the way, but they came back out free of charge and got it right, good service overall, friendly technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teck found errors that had been performed earlier by someone else, and he corrected it and installed the sound bar. The Tech did an excellent job and I highly recommend the Teck guy`s to anyone who needs help with their electronic products!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad were great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances sound of TV. glad I made decision to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Team was excellent! Came to our house and set up our new TV, hauled off the old one, set up the sound bar and made sure everything was in perfect working order! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!!!! Geek squad were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, pleasant and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a tidy, quick professional job installing my electronics

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went well and sound bar is working well

    I would recommend this to a friend