Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,928 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Working sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my sound bar to work with my TV after I've had it fir almost 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Universal Remote Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our Universal Remote! Very knowledgeable! Could not have asked for a better job!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad connect receivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reconnected my receiver to all my items. Did awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job installing 4 wall mounted speakers and a subwoofer. They set everything up and tested it to make sure it worked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed everything correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the surround sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and hookup was quick sound is awesome great quality and great service from the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good help

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will bring the products and install them. I am an electronic idiot so their help will be invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real space saver to me. Sounds amazing! Now I want one on all my tvs!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio head sets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, saved a marriage. Geek squad helped solved problem of hook up. Well worth the money. My husband can hear TV now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up home theatre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to have Agent Cory who hooked up my computer to my printer as i have a google computer now and an hp printer. He has got to be the most knowlegable Agent that they have. He makes short work of any task and always has such a pleasant attitude. I dont trust anyone with electronics except Best Buy. They are the Best of the rest. And thats a fact!!!! Thank you Agent Cory for coming to the rescue. As always. Happy New Year to everyone. God bless you all. Thank you, Sandra Steele.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy to have a Geek squad for computer & T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job connecting the sound bar. Love Best Buy's Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad were great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances sound of TV. glad I made decision to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install went well and sound bar is working well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad arrived promptly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and quickly connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Soundbar installed by Geek Squad and perfect for our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose sound bar system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job connecting bose sound speakers and base sound system , working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Their Work Well and Also Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paz, From the Geek Squad, got the sound bar and subwoofer working much more quickly than I had expected. He worked hard, had the knowledge, and the expertise he needed. Plus, he had the patience with me. But the bottom line, he did his work and did it well. If I need additional work on my electronics, I will definitely call the Geek Squad, set up an appointment and let them do their jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, pleasant and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected the sound bar and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was professionally done. Sound is crystal clear. Boxes removed from our home. Questions answered. Geeks very professional.

    I would recommend this to a friend