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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,928 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad removed my old TV mounted the new one & connected the sound bar.All was great

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have ever been able to run everything with my TV and sound, etc. with one remote. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, they did an excellent job, work great..

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents upgraded my system and cleaned up the wiring mess. Very knowledgeable and professional, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with setting everything up. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Television and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service providers were very knowledgeable and professional in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the geek squad for my Best Buy purchases, Reasonably priced and highly efficient. They always explain everything as they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys that put up system were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad to my house and they were fast and efficient. Explain everything to me till I understood. Very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!!!! Geek squad were on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Geek Squad for set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian and John were very knowlegable. They both worked on the set up of 2 new devices, and kept at it until surround sound was fine tuned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround Sound Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and very knowledgeable of the entire installation. Wiring, mounting the tv, speakers, amp, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who came to my house were great. They installed my soundbar, showed me how to use the remote control, and were out in 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connection successfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my beam and connected to my remote with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, were professional, neat and courteous ! Service was well worth the money to have them do it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a tidy, quick professional job installing my electronics

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very professional, well informed about my products and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great balance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey and Rocco did a fantastic job balancing our new Sonos system sound to all living areas!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were worked well, kept calm and solved any problem they were confronted with. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my TV was already mounted, the were very efficient with their time. Have always used Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and setup the TV and sound bar. Courteous, friendly, and knowledgeable. A week later I accidentally pressed a button that removed my Suddenlink app. I called Geek Squad and they were able to remotely control the process to restore my app. AMAZING! I ALWAYS purchase the Geek Squad protection for my items and I've used it on several occasions throughout the years. It's peace of mind for me because I'm NOT tech savvy.

    I would recommend this to a friend