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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,928 reviews
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and answered all my questions. I was very pleased with their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich is a terrific Field Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it all working when Rich arrived to verify my install and set up the Sonos mini subwoofer. He then went over the phone app and adjusted the sound outputs to our liking. He is thorough and is there to make sure we're happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad arrived promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and quickly connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs connected the sound bar and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed speakers in 30 minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised it didn’t take that long to install subwoofer,speakers and sound bar in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, they did an excellent job, work great..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connection successfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my beam and connected to my remote with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of new TV and audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install my new TV because it was so large and heavy. Installation done quickly and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt and Hooked up the sound bar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar quickly a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous efficient. I would definitely recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for Soundbar was done and could not be more pleased with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad solved sound problem on our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were very good and professional. Sound is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gil is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my sound bar and adjusted to my wishes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar Adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. On time and professional. Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Set up Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of new receiver to a home theater system was done and conducted in a professional manner. There were no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    they adjusted the sound bar it is great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was bad so they just fixed it now it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad marantaz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a great job. He was very professional and kept me advised of his planned arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Easy installation. Works well with Samsung TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got Bose sound bar working quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got Bose sound bar working quickly. They were on time and very professional. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad connected my new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great! Very knowledgeable and listened to me.

    I would recommend this to a friend