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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    An Angel delivered Joy to Mom with New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Sound Bar Purchase so satisfied, However where the Rave reviews need to be shared is with Tandy! The service that she provided to my elderly mom was phenomenal , the patience and time she shared with my mom is amazing! I am so impressed as she did not hesitate even moved furniture to accommodate installation etc! Just a delight and Professional that should be recognized!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very friendly and helpful. Would call him again. Just a bit spendy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and did an amazing job! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was great. Exactly on time, knew how to fix the issue with the universal remote and got right on it. He was friendly, super professional, asked and answered a lot of great questions. He also made sure that we understood what he'd done and how easily we could repeat it to make all the elements of our home entertainment system work together. Really good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    connected the new sound bar and programmed harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Quick and professionally done. No problems. Took the confusion our of the set up. That is what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Service was wonderful. You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set everything up quickly. Very knowledgeable. Everything works perfect. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about as unhandy and untech as is possible so I always have things installed. Before Geek Squad I always had things installed and it was hit and miss. Sometimes they were excellent, sometimes not so good. Every time I have used Geek Squad they have been excellent and explained everything very well. They seem to sincerely want to know that you understand what they are doing and how things work. Never rushed. I would definitely recommend Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and soundbar quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy uses the Best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Best Buy installers were professional, courteous, friendly, and knowledgeable. I felt there was no problem that they couldn’t solve. It was fun chatting with them during the installation and they seemed to be very concerned about the quality of their installation. Very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly technicians. Knew how to service and were very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed by SoundBar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted SoundBar and installed it quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    tec did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad took down my old sound system. and then set up the new sound Bar and show how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv and sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Wore protective shoe covers. Were polite. Were knowledgeable and really efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instalation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were very knowledgeable, and completed the job in a timely manner. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got our printer back online and we were up and running in no time. They also paired the sound bar to my TV and remote taking the frustration out of watching TV again. Their techs truly know their stuff and for senior citizens that is a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job of delivering & connecting the sound bar. The only problem was that the optical cable can't be removed from the TV. Had to take the TV to Best Buy, they could not get cable removed either. Best Buy did provide a cable at no charge, they did not want to try to removed the cable from the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a center channel to speakers and made sure the sound was perfect before leaving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed 5 speakers into the wall. they did a great job. professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and courteous. They were anxious to assure we were happy with the final product.

    I would recommend this to a friend