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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad install my Bose sound bar with the Sony 4k TV and it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and quick service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the mess trying to get it set up in the store I was relieved to have the actual installation go well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mediacom man disconnected my sound system when trying to replace my cable box and didn't reconnect all of the cords. I no longer had the beautiful surround sound that you installed for me. Your crew looked at the mass of wires behind my equipment and were able to reconnect everything. They were very nice, certainly knowledgeable, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equipment neatly and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment very neatly and made awesome suggestions during the process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to work with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in getting a new TV hooked up and teaching us about the different way to load apps. Unfortunately he was not able to get the sound bar to work and we thought we were going to have to purchase a new one. But I was able to do a work around and it is working fine now with the old sound bar. We do have to use alternative sources of remotes to access sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gagner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're really excited about the sound and quality of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad appointment schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep did a wonderful job setting up my Geek Squad appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I had most of the work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician didn't use the inculded microphone to set up the system. He had done 2 set up on mono. I went back and set the whole system using the microphone and on screen instructions, I found 2 speakers out of phase! After a few hours it sounds great. I fixed zone 2 to 2 channels. I feel like I over paid for your service that I had to redue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These people are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person sent to do my work knew what he was doing and I would use them again and again when the need arises

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crew did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job of hooking everything up and placing things around the room to provide a full rich sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Samsung soundbar and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had the guys at Best Buy install, great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several sound bars in my past, the unit checks all the boxes....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding Sound Connect Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Soundbar produces great sound for both my TV and my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the current TV's is at best fair. Glad we invested in a sound bar to enhance the overall sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the guys setup two pairs of speakers on my deck and in my garage. They did a great job. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worked and neat Everything went smoothly and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in ,hook up the bar and left He was very polite and new what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic this one word says all there is to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Franco & Scott connected it to all my devices.Will not hesitate to recommend you services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Notified us in advance of arrival time. Very quick turn around time. Professional and knowledge. Made sure we were comfortable with how everything worked. Highly recommend the Geek Squad for all services.

    I would recommend this to a friend