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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 7,928 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Service was wonderful. You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set everything up quickly. Very knowledgeable. Everything works perfect. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped in smooth installation. It was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worked and neat Everything went smoothly and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a center channel to speakers and made sure the sound was perfect before leaving!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad install my Bose sound bar with the Sony 4k TV and it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    tec did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad took down my old sound system. and then set up the new sound Bar and show how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    connected the new sound bar and programmed harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Quick and professionally done. No problems. Took the confusion our of the set up. That is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about as unhandy and untech as is possible so I always have things installed. Before Geek Squad I always had things installed and it was hit and miss. Sometimes they were excellent, sometimes not so good. Every time I have used Geek Squad they have been excellent and explained everything very well. They seem to sincerely want to know that you understand what they are doing and how things work. Never rushed. I would definitely recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed 5 speakers into the wall. they did a great job. professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equipment neatly and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment very neatly and made awesome suggestions during the process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very professional and explained the whole process of connecting my WiFi to my tv to my sound system! Excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were very knowledgeable, and completed the job in a timely manner. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall with the sound bar mounted to the TV. Made sure everything was level and even with the other TV that was already on the wall. Took care in hiding the wires fit a professional finish. Steve was the , and he was great!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv and sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Wore protective shoe covers. Were polite. Were knowledgeable and really efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my surround sound and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar hook up and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time. and went way above and beyond. totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation-quick, efficiently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory’s work was quick and efficiently done and he did a good job of explaining the sound bar operation. He cleaned up after himself taking care of all the boxing material. Was also very personable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed soundbar and adjusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and completed installation. Went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mediacom man disconnected my sound system when trying to replace my cable box and didn't reconnect all of the cords. I no longer had the beautiful surround sound that you installed for me. Your crew looked at the mass of wires behind my equipment and were able to reconnect everything. They were very nice, certainly knowledgeable, and efficient.

    I would recommend this to a friend