Customer Ratings & Reviews

The agents were able mount my new sound system and connect everything to my devices.

The technician was friendly and helpful but because I needed a cable I didn’t have he was unable to complete the installation. Carrying that kind of equipment for sale to customers who need it would be helpful a would save the need for a return visit.

Top of the line. Super great. Good Good Good Good G

great setting up sound bar and perfect sound and location and connecting to TV

Love the sound of this LG sound bar. I would recommend this product to anyone interested in having great sound

They fixed my external speaker by using an analog instead of hdmi but it was very expensive for 1 hours work.

Always use the geek squad for my Best Buy purchases, Reasonably priced and highly efficient. They always explain everything as they are installing.

The agents mounted our tv & sound bar. We had the wires hidden and the did a fantastic job!!

Sound bar set up went smoothly. Our person was very patient and took his time explaining the features.

The agents did an excellent job troubleshooting the original setup. Great job!

Sound bar works great. Love the sound. The TV and sound bar work good together

Fast friendly service and the sound quality was good. The product was well built and looked good.

The installation was fast and I was amazed with the sound quality and it appears to be well built.

The set up for my sound bar was impeccable. They explained everything to me so that I can understand how to use it. They even set up all of my settings for me and took their time to explain everything I would need to know.

They did a great job! They had to replace a defective sound bar and install a better quality cable.

They connected my surround sound and did a fantastic job.

The Geek Squad rep was prompt and worked hard to try to get my Bise sound bar which I purchased from you two years ago, to connect with the smart TV. He worked for about 1.5 hours and tried everything but was unsuccessful. It worked briefly but quit and did not resume. He even returned again toward the end of the day but again was unsuccessful. I gave up and ordered a new tv from you but changed my mind before delivery. Later I decided to delete the Bose app on my phone and reinstalled it. It immediately recognized the Bose 900 soundbar and now the Bose system works perfectly. The problem was with the Bose app. I am not dissatisfied with your service, your employee was sincere and worked hard to solve my problem.

Geek squad did a great job! Looks professional installed and completed in a timely manor

The installers who came to my house were great. They installed my soundbar, showed me how to use the remote control, and were out in 45 minutes.

This sound bar is the closest you can get to surround sound with out all of the trouble of installing numerous speakers.