Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 4 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped in smooth installation. It was helpful.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Installation of home entrainment devices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a Best Buy Total Tech Member. I have had The Geek Squad has come to my mobile home on several occasions to connect my home devices. Most of the time Free of Charge. I don't know who I would call to get my home devices installed.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for our television. Watching a movie is theater quality
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Option for setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Individual did and excellent job and he took a lot less time than we could and this way we know it was done right.!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected our sound bar. He was prompt and courteous.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had all the toys and could not get them to play together nicely Gregory new how to get them to all play nice
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Installed soundbar and adjusted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and completed installation. Went above and beyond.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
TV mount takedown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were efficient and careful! Removed my TV mount.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sonos sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rafael was great! Very knowledgeable and great customer service!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bose sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose makes a great sounbar the best sounding on the market
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Professional and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have many followup visits after the initial installments of a TV and a surround sound receiver for various reasons -- settings not working on the TV and/or receiver. The Geek Squad crew and the outside agent that was sent the last time did their best to connect and/or address the issue(s). There's some sense of peace of mind knowing I can reach out and book an appointment as the need arises. And they pretty much kept to the appointment time and kept me in the loop as to their arrival times.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was awesome thank you it was quick and painless
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one cable that needed to be connected got connected.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Nice to have a technical group available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have a technical group of personnel with outstanding knowledge of different equipment in one location.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend getting a sound bar makes a big difference
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Professional and efficient!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional and through service presented by Seth!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad installed my try quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv and sound bar. Corey was very professional and helpful!!
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
GS Fixed Unreliable Sonos Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came out to fix a thorny issue with home audio. The Sonos system that supports speakers around the home is inconsistent, difficult to ascertain why connections fail, and overall somewhat fragile. GS team very patiently fixed the issue and it has been working for past 18 months. Unfortunately it now is back to being problematic.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex was awesome set it up quick and explained everything
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed the bar and it is perfect, great job
This review is from Soundbar Setup
I would recommend this to a friend