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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1003 Showing 20,041-20,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and on time. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team arrived within the specified window and took care of the complete installation of the mount and my television. They were extremely professional and friendly. Following the installation they were very helpful in working with me to set up the Roku and all of the apps. I would never have been able to do this alone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the installation couldn't be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technicians did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket for TV, the mounting bracket is built to withstand the variety of options you have to swivel TV sideways or up an down. I would recommend this TV mounting bracket. The install was done through the geek squad, it seemed to be installed with ease. We are impressed with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It excellent to have, and not have to worry about anything out of your region service. You could just call them and let them know and they will respond quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV and sandbar. Too bad the tv’s picture went bad less than month after purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all my devices without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service when hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was so courteous and professional. He helped with the perfect placement of the TV on the wall. Will definitely use the Geek Squad again next time we have to hang a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an excellent job and promptly. They had to correct a terrible job from the first team who did not do the job right at all, but these guys handled a it all professionally. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    very experienced and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good at installing and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Very neat and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Install went according to plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Quality craftmanship you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is wonderful. They perform excellent quality of work. They installed mount, set up the 55" TV, ran it thru the Settings set up all in under 1&1/2 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect will do it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents came in and were professional. The process didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job Installing 85” TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Job by the Geek Squad team that delivered our 85” Samsung Q70 and mounted id were excellent!! They also installed behind the wall power bridge and sound bar for our system, the team was great!! courteous and professional and cleaned up after the job was done. Super Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous and helpful in timely doing the installation of the television. I would recommend them for my future installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The installer did the set up all in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it that the fellow that came in to set my television actually took the time to show me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just fine. The were able to tie the cords behind the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gets it done every time. No mess, no extra holes. In and out like a professional installation should be. Get the extra protection, it's worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV properly and connected all devices. Not only that but the two guys ensured that all the smart apps were working properly as well- had an issue with the airplay on tv + wifi. Stayed 20+ min after mouthing to help solve issue. Will use Geek Squad every time going forward for mounting services.

    I would recommend this to a friend
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