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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1004 Showing 20,061-20,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Trust these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew their stuff, my tv looks great! They came in, mounted tv, cleaned up, and left. I’m still amazed at how the LG G3 looks flushed flat against my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick on mounting the tv and very nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where very professional did a great job on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and great instillation. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and technician showed up on time as promised. Installation went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Personable Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult mounting job. I have a cut-out where my TV is supposed to go above my fireplace. I found the right mount but the install was still complicated by the presence of multiple outlets. The techs handled it in stride and resolved it in a reasonable, if not impressive, amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was very satisfying and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who did the install were very knowledgeable and provided a great install and instructions on how to use the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put my daughters tv on the wall and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install my new big screen tv as I was unable to procure the help needed to do it myself. It was clear that the installers had plenty of experience in this area. They did a great job and offered insights as to where I could get info regarding the usage of my new smart tv and it's features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guys were so professional, very intelligence and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service highly recommend them cumming to your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure install by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers came to my apartment on time, and mounted my TV within 15 minutes. Easy, fast and great quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a wonderful job ensuring secure mounting and general setup. Couldn’t have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV & Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members removed old TV, replaced the mount and installed a new 65" TV and HDMI cable extension. They showed up on time, worked fast and flawlessly. They also provided helpful operating instructions to get us going with our first 'Smart' TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad disassembled my TV stand quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand that was originally mounted did not work out for our TV. So the agents did a re-do and disassembled the TV stand quickly, so that we can return it to the store for a refund. The agents have done a great job every time they have been to my house to install TV equipment, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and On Time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad Directly and their 3rd party installing several items, including TV mountings and Security camera set ups. We will Only have Geek Squad Directly, as with experience now with both have shown us that the 3rd party technicians are Not qualified and inexperienced, waste of time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wall mounted and completely wired. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my 7 TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 7 TV's. He did a great job. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Third party installers, not Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

    No, I would not recommend this to a friend