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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1005 Showing 20,081-20,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (Arthur and Lydell) did a great job of setting is up, it to the wall, mounting the 85" Samsung Q80C to it, and explaining the features..thanks fellas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time was a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers were an outsourced company who incorrectly mounted the TV and jammed the wires behind the set (and fell down two days later. After contacting Best Buy they arranged for the Geek Squad to fix it. They should up on time. Talked us through the fix, rehung the TV, connected the sound bar and zip tied the wires. They were great. Would be 5 stars if we had not had to have dealt with the first poor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the professional and expert installation, including the extra time to answer our questions. The technicians were courteous and well informed. We’d recommend using the Geek Squad for any technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, extends just right and the tilt is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excllent with installing my TV , top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called me when they was on there way to my house, was very professional and installed the TV with my mount that I purchased elsewhere onto the wall. hooked it up and took the boxes and cleaned up there mess. I would use the Geek Squad service again. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek is the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and installed everything quickly and securely

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great holds a 75 Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holds a very large Sony television wall mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75 inch was mounted on wall as scheduled and looks fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad attached my unit to the wall and hooked up my sound system to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by Geek Squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant and Eric did an excellent job delivering and installing our new 75" TV. They arrived promptly, mounted the new TV on the wall with the mount we purchased from BestBuy, initialized the TV, and linked it to our Xfinity X1 for controlling things with one remote. Very Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks on led by Patrick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and his associates from the Geek Squad did a splendid job in setting up our new Samsung TV. They were, as usual, extremely professional in dealing with the issues around the Covid age. We felt safe and confident of them while they were in our home. They are welcome back anytime for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an outdoor 55" installed on a concrete block wall on my patio and the 2 men that did the installation knew exactly what they were doing. They really made this job look easy and they were extremely professional and knowledgeable . I really think it is worth getting your tv professionally installed by Geek Squad if you want it done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people did a good job with the install. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient service from the Geek Squad. They arrived, figured out how to work with the space I had, set it up, gave me pointers, removed my old TV and the package and were gone with a smile. I am very thankful for old time type professional providers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and excellent professional mounting installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional geek squad crew and very carefully installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed our YV on a wall mount was awesome!! Very knowledgeable and considerate. He worked non-stop on the task at hand. Answered all of our questions, demonstrated how to operate the TV, and hooked our cable box and our dvd. Just wonderful service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend. Technician was nice and clean

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are quick and knowledgeable. No hassle and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two mounts, the original that came with the tv and another I bought that tilts. They answered my questions about how each would mount which helped me make a decision on which to install. They also did a good job with the in wall wiring. On time and good installation... couldn't ask for more.

    I would recommend this to a friend
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