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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job it's meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is easy to install and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT VALUE FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARENT HANDY LIKE MY SELF THIS IS THE WAY TO GO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiences with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and competant. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mikem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tech, very nice, very smart.................

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great. Everything came out just like I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    singh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount looks good and sound although the projector is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my devices pretty quickly and set them up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Service and installation! Friendly, knowledgeable people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad to mount at least 4 TV's and they are always great. They are meticulous and asks for my opinion before leaving. They never fail to fix any issues I may have. Highly recommend using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great, Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 55" TV on the mount and attached my cables. They did a great job and removed TV box and trash. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful of me and my property. They were helpful, funny and kind. I should have let them do the demonstration when they were done but I knew I would eventually figure it out on my own…lol. I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for everyone! Fast and efficient. Great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value when coupled with Total Tech Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proffessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very professional job excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an excellent job and promptly. They had to correct a terrible job from the first team who did not do the job right at all, but these guys handled a it all professionally. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give more than 5 stars I would. The 2 gentlemen that installed our wall mount smart tv were prompt, courteous, knowledgeable, considerate, efficient, and simply a joy to meet. If you want the job done right, these are the guys to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as could be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation team and mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an awesome job mounting our 65 inch t.v.

    I would recommend this to a friend