Customer Ratings & Reviews

The agent was fantastic. He went through all the mounting and connection processes with me and stayed long enough to ensure our television was online as well as hooked up to our cable provider. Any problems encountered were immediately and permanently corrected.

The gentleman who was sent to my house to install my big screen / flat screen did an absolutely fabulous job. He was professional, but very friendly, and PATIENT with two older folks who do not fully grasp today's technology at the pace younger folks may get this. Anyway, I was lucky to have such a patient, friendly installer.

Competent and efficient job of mounting the television

Agents were extremely helpful. They were very very friendly and professional.

Prompt Courteous and Knowledgeable Geek Squad TV Installers

This is the perfect size tv for my room. Nice crisp picture.

Great job , though volume not set properly- I don't know if it is from setup or the TV

The agent who mounted my tv was great! He was knowledgeable about my TV and how it mounts. It’s an LG G1 so it comes with a special mount.

The agent that put was TV up was very sweet and helpful. I would highly recommend him

Customer Service and Installation was great! They are always very professional.

Agents did a super job explaining the mounting positions and viewing options. The work was professionally done and completed in a very short period of time.

Mounted TV in wall which was wooden .Did a clean job

Best Buy has the best customer service. If you’re not satisfied with their insulation they’ll fix it they listen to all your critiques and they’re very kind.

The Geek squad installers were very professional and knowledgeable. They were on task and connected all my devices before they left and made sure we understood how our new TV functioned.

The Geek Squad did an amazing job! Their communication prior to arrival was “spot on”! They were very professional and the installation did not take long at all. They also provided a great demo for both TV’s. Their cleanup was like they were never here. I would highly recommend the Geek Squad to perform anyone’s installation. A++++++.

Very fast and easy to install my 55in Samsung TV..

The service was performed very well and timely, and the appointment was even moved up during the day. The agents called ahead of time and asked if I wanted to reschedule due to a cancellation. The cost is a bit high ($200) for the 70"+ install I think it was, since it took about 30 minutes to do. However, my install was pretty simple and I could see how it could take quite a while longer for a different scenario.

The agents were punctual, extremely neat/clean, informative and efficient and offered recommendations for improvements with our cable company.

Great product tv mount can be positioned at any level

The Geek Squad did a super job of installing my new 75" TV. They were very courteous and efficient. They were careful in measuring the height to place the mounting and cleaned up everything before they left. If you are having a large screen TV installed, I would recommend that you pay the bucks and let the Geeks do it.