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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1008 Showing 20,141-20,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly prompt and honest. We Would definitely splurge on the geek squad set up again. They did an excellent job setting up our new purchase. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted to setup our new 85" TV with professional help due to sheer size of the TV. It was my first time using the Geek Squad installation service and I'm glad we did! The whole setup took less than an hour and the team was super friendly! Couldn't have asked for a better experience! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Team did an excellent job of installing the new TV and helped us to configure the profile for the remote control. Very professional and courteous. Excellent!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount, nothing fancy, gets the job done. Basic options - move TV left or right, or tilt up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very thorough when mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv and sound bar were set up flawlessly. Justin and Nathan were great! They were very patient with our questions regarding the new technology. We learned a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounters arrive on time and are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting the tv and hiding wires!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was great they had it up in no time was the best

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Worth the money. Very knowledgeable and up to date on products.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey and Brian were very professional did an excellent job. ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-Up Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up went very smoothly. The Geek Squad was on time and their work was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient and were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation service tech. He was experienced, had a solution for a problem with the position of the mounting brackets and where the electrical outlet was in the middle of the wall. He also took the time to ensure the tv was mounted at the correct height for comfortable viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the TVs and they cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fully qualified snd did more than I expected to install my TV and ensured that it was fully operational before they left the house. Great job. 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt with the arrival time that was provided. They did a fine job of cleaning up they're work area once the job was complete. The television was mounted in under half the amount of time it would've taken me to do it myself. I would definitely sign up for this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to get the job done! They are punctual, polite snd the most qualified crew in town. When I call The Geek Squad, I know the service will be the best available in Houston. That is why I keep renewing my Best But Geek Squad contract each year.

    I would recommend this to a friend
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