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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my TV/sound system were truly amazing, not only were they exceptionally knowledgeable about the entire system, they were also thorough with the "how to use" training. And they carefully coiled and wrapped all the cords so behind the system is very neat and tidy, which makes me very happy!! To top it off they were very gracious, and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had geek squad come in to mount my tv on the wall and hide the wires behind the wall. it looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad team ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazing agents are the best! Jake and Blake are professionals that go above and beyond! We are so happy with our TVs, rings and Nest devices! Best products installed by fantastic technicians!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did an amazing job. Really knew what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor, Phillip, called prior to arrival, installed new tv and went over the new requisites and made sure we knew how to be almost as smart as the tv. We had an issue a day later, called Phillip, who advised he would come by the house, but talked us through the problem over the phone. Ten stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over Mantle Pull Down Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MM700 pulldown mount is a bit tricky, but very neat and was expertly installed by Geek squad. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GregoryT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made all required connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect got the Tv right where I wanted it would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Squad were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Great God Dam Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Were Amazing. Great Team Of Geeks. These Two Darn Geeks Were The Shizzle. For Real. I Love Those Geeks Like I Love My Own Sister. The Geeks, I call them The Dynamite Dymantic Duo Of Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T FALL OFF THE WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation was great. Two people arrived to install my 65" TV. Very fast and professional. I could have hung the TV but if I did it it might have fallen off the wall. The installers knew what they were doing and had all the necessary hardware for the project. They also removed my old MONSTER 60" TV...very happy with the service would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Set up set and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, got everything connected and installed wall mount very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my TV in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the TV effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, connected TV to all the channels, informed us special instructions. over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, my husband and I would install this ourselves, but it was a surprise gift for him. They did an amazing job...timely, fast, respectful and tidy. Perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv installed at scheduled time and done neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with installation and removal of old tv. the short tutorial was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and his assistant were perfect from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for what I needed. Easy to install does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very proficient, fast and filled all my requests.

    I would recommend this to a friend
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