Customer Ratings & Reviews

They mounted my new SONY 65 inch TV on my existing wall bracket and wired everything up to the new Marantz AVR. The 2 front channels from the AVR were supposed to pre-out to my Sunfire 2 channel Amp to power my large front speakers. They connected the right channel to a subwoofer pre-out. I had to correct the mistake when I noticed that no sound was coming from the front right speaker.

The guys were great & professional. My only complaint is that they didn’t leave the paperwork from my tv or soundbar! I hate having to try to look this stuff up on a computer while simultaneously trying to figure out how to do something with the tv, etc. Very disappointed & frustrated as I waited 3 weeks for them to show up at all.

Actually tv mount is really good instead of put it on a table

Excellent job, measured area on fireplace to center the tv, called before coming so I would know when to expect service, and cleaned up and disposed of boxes for my convenience I will use the geek squad again and highly recommend their services to my friends and family

Knowledgeable and efficient work. Worth the extra cost.

I had two tv mounted and the gentlemen did a great job!

Mount was easy to install. Mount is easy to use for tv

easy to assemble and mount. space in back to make adjustments

Geek squad was very helpful and new there stuff. Thanks

Mounting that will do the job the first time out..

The Geek Squad team did an excellent job in mounting our new TV on the wall and took the time to explain to us how the TV remote worked to control all of the settings.

Techs were extremely helpful not only in installing the TVs in an unusual space but made suggestions for improvements that made for more enjoyable, comfortable viewing.

The Geek squad was great. Efficient polite and spent the time to explain the 85" T V to me and show me how the mount worked pulling out and turning from side to side. I am so glad I had them come and take care of all this for me

Geek Squad installation was professional & very helpful.

Professional all the way. Very well done and accuate.

The agents mounted my tv’s and connected all electronic devices. Agents were very efficient and cleaned as they worked. The agents informed me about mounting process and what type of toggle bolt was being used.

Agents set up TV very quickly but I didn’t think they explain how to use it very well…could have been a little friendlier..Had a previous TV installed by Geek Squad last year and agents much friendlier and helpful..

The Geeksquad staff removed my old tv, and mounted the new tv with a a sound bar. Showed up early, no issues with install. I would would recommend the service.

I had geek squad mount my TV when I first purchased it, and thought the service was great then. Back then, I was led to believe in the store that by paying for the highest service, they would move my TV to a new residence if I were to move places withing the warranty period. I when I did move recently, I called Best Buy to set the moving appointment, and learned the hard way that the moving perk was actually not a thing. I was disappointed, but still needed the TV mounted and set up, so paid once more for their premium service. I specifically described everything I needed connected and the fact that I needed my cables run through the wall. The person on the phone verified my order, agreed on the price, and set the appointment. The day of, my wife received the technicians, and was made aware the multiple of the services, such as running the power cable through the wall was not included and that, in order for them to be able to do that a separate service needed to be purchase. Additionally the premium package apparently did not cover mounting of the soundbar. At the end we traded not having the cables run through the wall for the soundbar, since calling geek squad customer service was a futile activity. I don't know if this is a practice to promote things that are not cover to get you on a position where you get to pay more money, but at the end I was very disappointment, and may not get geek squad services in the future. I've talked to friends that have contracted other companies just specialized in entretaintmet systems setup, which offer more for your money, and do not mislead customers. This was a miss on their part, because if that's how they treat their elite customer, don't wanna know how it goes for the common fellow.

Very happy with what they did and it looks perfect.