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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1012 Showing 20,221-20,240 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install all TV quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job keep up the great work job well done thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the job the installer did, was no issue and arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and all wires hid perfectly. Grear job. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on 100 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect & professional. Not easy to install a 100 inch and a 85 inch TV on Dry Wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted above fireplace, good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job mounting my TV over my fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a neat and clean installation and were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased tv that I wanted mounted on the wall, geek squad come over and installed this great tv mount and then the tv. Love it! You can rotate it up and down and sideways for your best viewing angle. Can't beat this mount. And geek squad is the best. Thanks very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected it to the sound surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad was very professional and safety conscious from the pandemic. They also wore plastic booties so as to not dirty my floors. They answered all my questions clearly and even closed some holes in the walls from the previous install. They set me up nicely for my entertainment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Answered all my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly and knowledgeable. Set up the tv for me. Offered to haul the old tv. Good workers. Appreciated what they did for my family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So polite, friendly, knowledgeable and great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing, and on time. Put the TV mount where it needed to be and set the TV up for us to use right away and explained how to use, and even helped us not have to use the cable box since the expensive TV came with it's own wireless cable. Very happy and would highly recommend, my husband and I did not argue once:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 installs over 3 months... consistent excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time, consistent excellence. Great customer service. Respectful of property. Skilled installation. Attention to detail. Setup after install. Went the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional service with amazing attention to detail, ensuring the mount was placed balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They were efficient, polite, very helpful and they left me with no questions about my new equipment. They set up my new TV and sound equipment, then set up my old TV in our bedroom, made sure everything worked properly and made all of the adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the tech was above exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounting of OLED TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were polite and kind. They advised me of the best way to proceed. They set up everything on the TV. Ready to watch.

    I would recommend this to a friend
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