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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1012 Showing 20,221-20,240 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was very friendly and great on time thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was never finished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did mount the tv., however, a wire was showing and I asked them to put it through the opening so it was behind the wall. They were supposed to make a return visit to do this and that never happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They called when they were on their way and arrived in the time window provided the day before (robo call). The pair were experienced and knowledgeable and had the tv installed quickly and easily. I highly recommend this service for tv installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a proffetional job mounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were knowledgeable ,polite & thourough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new tv and made sure it was connected to our surround system, I-pad and laptop. He was very knowledgeable and when the mounting hardware was not compatible with the existing bracket, he made sure he secured the proper pieces to make it right. Great support and fantastic customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mounting bracket from best buy in store from Mohegan Lake, NY store. Product was great quality, but didn't have a chance to use it because I moved from that apartment. I would definitely buy it again if I were to purchase another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and very professional. They were very considerate of our home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for my 75 inch tv it the perfect product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an 85" sony tv. Had NO desire to take old tv off wall or hang new one. I do have a handyman but even he couldnt hang it aline. 2 man job. Theyvwerexawesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad team ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazing agents are the best! Jake and Blake are professionals that go above and beyond! We are so happy with our TVs, rings and Nest devices! Best products installed by fantastic technicians!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV's fast and. the quality was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and they ask how you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION VERY QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE DID A GOOD JOB CLEANED UP COMPLETLY SET UP TV AND ADDED MY SOUND BAR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The duo installed our new tv and sound system in a tidy and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the tech. He was smart, patient and explained everything. He is a hard worker He took my old tv and all the packaging with hin I will never use a contractor again. Go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly flexible and very good communication.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the package for the first time, I am recovering from surgery and am very limited and could not have done the install myself. The team was more than worth the costs and I bought the full service plan. We will see how much more value it presents over time but I don’t think I will have any regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great. No problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jason were great. Very personable and informative. Installation was smooth and complete. However, we forgot to tell them about our echo devise, to be added to the new wifi that was installed. I was able to connect to our new wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just have the professionals do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly suggest this service. Everything was quick and professional. They even have options for running cables through walls if you want to add that additional $150 package, I think it is worth it. They even set up everything on the tv for me as well as update the firmware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No real problems. Picture mouth sync didn’t seem perfect

    I would recommend this to a friend