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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1013 Showing 20,241-20,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and were very courteous, and did the set up smoothly. they explained how to use the new remote control, and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fits the bill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by crew was awesome....very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great service because they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Great God Dam Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Were Amazing. Great Team Of Geeks. These Two Darn Geeks Were The Shizzle. For Real. I Love Those Geeks Like I Love My Own Sister. The Geeks, I call them The Dynamite Dymantic Duo Of Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and veryknowledgeable technician

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tech but there was supposed to be two techs and only one was able to make it. One tech had to put up a 65 inch tv by himself so he put his hand directly on the screen and pushed the tv on to the mount. Put a lot of force on the screen. I am worried about long term damage from this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had great installation for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding setup service from two knowledgeable and personable guys very customert oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and knowledgeable....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a tremendous job hanging my tv!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional, patient and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with final results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installation of a present television. "Because of it's age (10 years) it required a special wall mount. It took some time to order and get the correct mount, However, once it finally arrived, the installation was done very professionally. Aaron was extremely helpful, neat and polite. I was very pleased with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and outdid themselves. They were in and out. I would definitely recommend everybody to hire Geek Squad for any and every service needed. They are really the GOAT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great great team of installing quick and polite

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Hook up Service by GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service in hooking up my new large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    job well done... he really knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the time got back from when it was originally supposed to be delivered the guys are very courteous. The delivery crew did a great job. The stove was a little bit bigger than the one that was there which is unusual but we will figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and timely. The reason I gave them only three stars is that the mount started to pull out of the wall with the 65” brand new television! I called and they came out the same day and used longer screws and it’s been fine now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went with Best Buy for tv mount installations. I had 3 installed at the same appointment. They came in did the work, everything was working and they were very clean. It didn't even look like they had been in my house besides the tv now being on the wall. Even went above and beyond and hooked up everything to the TV's for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived in timely manner, Installed my new television on existing mount and showed me most of the new TV's functionality. They even assisted me with another issue (covered under my Total Tech agreement).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star work! Would recommend highly. Very professional and kind

    I would recommend this to a friend