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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1014 Showing 20,261-20,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were polite and efficient. They were careful to clean the floor of debris and took all of the packing with them so that my home was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OCD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While hanging my TV above the fireplace, they took the time to ensure it was in the middle of the fireplace, and each side had the same amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and knowledgeable. Was set up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service and very friendly. Fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work I would recommend them I have used them in the past as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done for wall mount. Had my own mount and still no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service. Did a great job of hanging our TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done by friendly people, highly recommeded

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good wall mount unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount works well and holds tv securely. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to get mount installed. Was worth it. Included installation of in-wall adapter to run cables behind the wall for a cleaner look. Note that wall studs may interfere with running cables. Was ok in my case. Recommend the service if you do not want to do it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They did it all in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money with Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service because my last Microwave unexpectedly stopped working. I had the Geek Squad service for that Microwave which allowed me to replace it with a new one. As a result, I purchase the service for the new Microwave as well. Glad I had the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job. Arrived right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job. Friendly, professional helpful installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and neat installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew what he was doing installing a 55" TV on our bedroom wall, and when surprisingly having to go into block behind the drywall wall, he just adapted to the condition, and changed tools using the correct hardware to attach the TV mount. I am very happy with the work that was done, and completed in quick order. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me know a time frame of arrival and then called when they were on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used them and would use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with old mounting bracket and ended up replacing it with a new bracket. It took 2 trips but they fixed the problem and we are very happy with the new TV. I have nothing bad to say about them and they are hard working guys with the knowledge of electronics I don't have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was exactly as described and installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles mounted and connected our 85" TV yesterday and did a wonderful job!! I would highly recommend him! He went above and beyond for us!

    I would recommend this to a friend
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