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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were outstanding. They were friendly, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done Guys !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great...very, very professional...answered all my setup questions...once done, give me a much needed demo of my new TV...I appreciate them so much and would use this service again...THANKs !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Install LARGE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent-agents were prompt, courteous, knowledgeable and fast. I would pay them again, well worth it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is first rate!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were were so knowledgable, polite, professional, and tidy. They showed up on time, took there time to make sure everything was done perfectly. My 77" Sony OLED looks awesome on my new wall mount...perfectly centered and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed our 60 inch tv & mounted the new 65 inch tv in a short period of time & removed all the wrapping & box which they took with them. Friendly & knowledgeable. Answered questions. Had our Internet hooked up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the sound bar and everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of hanging TVs on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung LED TV 85”

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is my best choice. It works awesome and colors scheme is perfect of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I purchased is going to be installed on March 13th. 2022 so it hasn't yet arrived. I was originally going to have the TV mounted on the wall, then I changed my mind. After seeing the TV on the stand I decided to have it mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job mounting tv very efficant

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad crew did a great job of installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squared quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick in setting up our new tv and friendly. Our only complaint is that we paid to have our old tv taken away. After several phone calls and a store visit with promises to call, it is still sitting in our living room two months later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installer was awesome. He called in advance to give us the time he was to arrive and then called again when on his way. He mounted and connected the TV and our Roku in about 30 minutes. He was a delightful man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time very professional showed me how to work tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that went to do our mount service at first we didn’t know where to put the mount on the wall cuz we couldn’t find some studs at first but he was able to and we were able to hang the tv and he was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuinely a A++++ experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danie was the greatest. He was neat, clean, very respectful of my home. Got the job done quickly. Showed me how the bracket worked. Set up my TV. Showed me how to use the remote. He even removed all trash. It was genuinely a A++++ experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and nice. Did the installation very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an outstanding installation job. Also setup the TV completely including all the channels we have accounts with. Outstanding customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad worked diligently to remove our old TV and install our new Sony. The limited space for the TV was somewhat of an issue but the team members overcame the obstacles they faced and successfully mounted our new Sony. It is evident that the Geek Squad service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathleen Karls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, geek squad, for you do things I am not able to do . things keep changing and trying to learn all of them are sometimes hard .Again thank you

    I would recommend this to a friend