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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it to my existing wall mount. Neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job installing my new Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad the ONLY way 2 Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have two TVs mounted. Very professional and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad hung my 65' tv up over the fireplace,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job! He even taught us how to use the TV features on our other TV that we purchased from Best Buy a few months ago as well as this new TV. They were very friendly, wore the appropriate PPE and observed the social distancing. The install went quickly and we are extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me know a time frame of arrival and then called when they were on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles mounted and connected our 85" TV yesterday and did a wonderful job!! I would highly recommend him! He went above and beyond for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortune to meet Jesse. He called me a week in advance to let me know he would be coming and just to check in with me. He installed the TV as if he was installing the tv in his personal house. He was very meticulous in the installation to make it as perfect as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys,installed .y tv,no fuss moved my mount ,hid all the wires,made sure all worked these guys are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV bracket. I like the adjustable & easy to move the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Eliminates need for table. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt, friendly, and skilled in mounting my TV. I should have asked for more help in understanding and using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY TV AND THR QUALITY OF THE PICTURE AND THE PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed it and I haven't had any problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal. They all knew what they were doing. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a replacement but the action was planned well and executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with the ease and professionalism shown by the team that installed my 85” tv that I was blow away by the speed honestly it was so fast I barely knew they were here don’t hesitate to have them install for you as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent job on the install of my new 65 inch LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team, on time, knew the product features very well.

    I would recommend this to a friend
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