Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1016 Showing 20,301-20,320 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and thorough. They were experts and ensured correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and they were very professional and quick to start what they had to do. I had questions and they were able to answer all of my questions.I am pleased with the work that they did and would recommend their service to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv, connected all my devices, and answered any questions I had. They made sure everything was working correctly, and took care of any issues that popped up. I was very happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new 65" TV. They did have to come back a second time to get the remote and sound bar to work correctly with Direct TV. They were very patient, polite and knowledgeable about our TV and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A80L OLED is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED 65 inch is the best TV I have ever purchased in the last 25 years. The sound is as great as the crystal clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really friendly and made it to my confusing apartment location without issue. Before I could ask them if they wanted a drink, they were finished mounting! They took time and helped me set it all up and explained everything. Really a great service and worth it. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyree was my Geek Squad rep. He mounted my TV and sound bar. He was fast, a perfectionist, and most of all very professional. He takes pride in what he does and is VERY informative. Kyree went above and beyond and did an excellent job! Because of his service, I would give the Geek Squad a perfect NPS (net promoter score).

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came over and were very professional and clean. Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly securely band efficiently. Qu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and great service. Wonderful customer service by the geek squad technician

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went perfect and I would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team! We had the best experience! They mounted our tv and made sure that it was right and helped us with the setup of our device. It really helped that they were both patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation appreciated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was well worth the cost. The installer was here at the appointed time and conducted himself in a friendly and respectful manner. He was very careful with what he did and respectful of our house and contents. He took the time to explain the new TV to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wall mounted TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived in time and did a good job installing our 65” 4K TV on top of the fireplace. They were respectful to f the property, wore bootys. They charged me extra 50$ for fireplace mounting which they claimed is advanced installation which I was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick and courteous. I would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was some professionally and looks really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they came and installed and where very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using home Geek Squad in the future for my home electronics. I cannot say enough great things about my technicians Julian and Trent. They setup my Sony 65" OLED TV with ease and I could not be happier. I will continue to give Best Buy more business in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They knew their stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable and professional! Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very good job hanging my tvs, excellent work

    I would recommend this to a friend
Sponsored