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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it has worked out great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent job! Timely done and great setup!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Qeek Squad installed the television in a time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and professional. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Installed quickly. Professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Installed quickly. Professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivered and mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with delivery and mounting of my new 65 inch Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Efficient polite and spent the time to explain the 85" T V to me and show me how the mount worked pulling out and turning from side to side. I am so glad I had them come and take care of all this for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the mechanically challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with Geek Squad; great install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a large (55 inch) TV and made an appointment for Geek Squad to mount it to the wall using a Rocketfish wall mount. They did a great job! They were super helpful and patient, asked me exactly where I'd like it installed, and made sure the TV was centered between the windows and was a good height for viewing. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent, I believe named Tyler, was efficient, knowledgeable and mounted the TV exactly where we wanted it. He explained the TV to us and connected everything back up including the surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installers. Recommended the right tv placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional. They hung and set up my 65" TV in less than an hour. They arrived early and asked were I want the TV mounted, I appreciate they didn't mount very they thought it would work best but actually asked my opinion and that was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up and explained operations professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job removing the old and hanging the new TV. Made sure everything was working properly and looked how it did when they arrived. They were respectful of our home and removed all debris.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome! Easy to install and very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV & Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members removed old TV, replaced the mount and installed a new 65" TV and HDMI cable extension. They showed up on time, worked fast and flawlessly. They also provided helpful operating instructions to get us going with our first 'Smart' TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A80L OLED is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED 65 inch is the best TV I have ever purchased in the last 25 years. The sound is as great as the crystal clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed my 75 inch TV couldn't have been any nicer or more professional. They showed up on time and completed the job efficiently. I highly recommend the service and my installers.

    I would recommend this to a friend
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