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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1019 Showing 20,361-20,380 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my devices pretty quickly and set them up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted the tv and connected it to my devices. They were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks came in, labor divided, two guys each doing something else... one secured cords, one mounted things to the wall. Quick work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Greek squad installed my TV very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV well and connected to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. ❤️❤️❤️ Highly recommended TV!❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery &set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. great guys, took their time to explain everything and made sure i understood how it all worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our crew was timely and professional and very competent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and efficient, and set it up much faster than we ever could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people to do business with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew came in hung the tv also suggestion a mount for my wall type that saved me the hassle of having to run to store because they had it on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was proficient, punctual, and well mannered. The installer presented himself in a professional manner. Geek Squad agent made sure the TV was operating correctly before departing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Looks good on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing very professional and courteous and they did it in the timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so pleased with our Geek Squad representative as he was did the job in no time and was knowledgeable and friendly too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly crew. So glad I made this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done very professionally. Geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that came out to assemble my purchase item were so respectful, and kind I would want them to come back and assemble every purchase I have with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very accommodating of my requests, the mount I had previously ordered was not supported by the wall but they provided one from their van. Helped set up Apple TV and cable box, and thoroughly explained the procedure and let me explain to them what I was looking for. Extremely satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job setting up my TV in my living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wallmount install service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation done in a timely, thorough and professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang my new 82" TV and to my surprise the on line booking was easy and worked well. The guys that showed up were on time, clean and did a great job! I will use this service again. My only reason for not giving them 5 stars is that the TV is not flat on my wall, it's leaning forward due to where and how they attached the box to the back. If I knew then what I know now I would have had them put the box in a different location so the TV sat flat.

    I would recommend this to a friend
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