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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1020 Showing 20,381-20,400 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job setting up my TV in my living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount in two rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy! The gentleman who came was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Joib!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very respectful of out home. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great came in did their job and were very friendly while being professional. Did a good job mounting the Tv even hooked my remote to work my google tv didnt know it was an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! They called a few minutes before arrival to give eta and arrived right on time. Extremely polite and mounted our new 65" tv quickly and efficiently. They even took off the box that the tv came in and all the trash that was in the box. No mess. Completely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation done in a timely, thorough and professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang my new 82" TV and to my surprise the on line booking was easy and worked well. The guys that showed up were on time, clean and did a great job! I will use this service again. My only reason for not giving them 5 stars is that the TV is not flat on my wall, it's leaning forward due to where and how they attached the box to the back. If I knew then what I know now I would have had them put the box in a different location so the TV sat flat.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The guys did a great job and were very professiona

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. On time. Clean. One of the best parts of my move in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional, they offered suggestions that saved me money on unnecessary add-on items that I initially thought I would need. They were also very insightful on cable service options that also made things work great. Good job, the service and protection is why I go to Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and had to have my 85" TV remounted in my new house. People showed up on time, installation only took about 30 minutes. TV looks great. My only complaint is that they won't transport the TV, even for within city moves. I had to dismount it from the old house myself (unless I wanted to pay for two separate appointments) and rent a truck to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech, will use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and his assistant were great. They installed everything correctly. Unfortunately, the mount recommended by the store staff won't support the tv. The tv droops on it's face. Returning the mount and will have Fred come out and reinstall the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the team, very professional and neat work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came out to install did a great job. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and took the time to explain how to use the remotes. Very respectful of our home no mess after the install to clean up. Very impressed that they use covers for their shoes. Have used this service before and it is wonderful to know that the quality and knowledge is still there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was up and running to my expectations. Removed my old equipment and packing from the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were wonderful! Explained everything and showed us how to work everything. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great with mounting the televisions and connecting everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the work for me were great. Very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by the GEEK squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV Wall mount quickly and works great!

    I would recommend this to a friend
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