Customer Ratings & Reviews

Great service, communication and efficiency. Great guys installing. Very helpful.

Great service, they hang the tv very fast. Bestbuy is the best !

I am completely satisfied with my purchases and the installation

Rommel was very good. He explained everything. I am now waiting for my Best buy cash so I can call Rommel and get a sound bar and installation done.

They took their time and made sure everything was perfect.

Great insulation service. Very helpful and professional.

The Geek Squad placed my large 65" TV over my Fireplace and used a great wall mount that was appropriate for my needs. The TV is on a full-motion wall mount that gives me maximum flexibility to dodge light coming into my Family Room. Their advice and work were valuable to my final satisfaction.

100% excelente service! 100% excelente service! 100% excelente service! 100% excelente service!

The agents from Best Buy did an amazing job mounting the TV and hooking up the sound bar.

Geek Squad has installed 3 tv's, 2 sound bars, a convection microwave, and solved issues on my other purchases. I am so happy to be a Total Tech member and have the Geek Squad there for me.

The Geek Squad representatives were professional, conversed well, and talked us through the functions of our YouTube channels until we understood how to use them.

Greatcuato.er service. Guys wereon ti.e and very professional.

The two gentlemen that showed up to install my new tv did great, they knew what they were doing, did it with a smile, and had great answers to my questions. Splendid people.

Guys did a great job installing my 77" Sony TV, on time, clean work, knowledgeable.

The guys had to take down the old tv,they were very careful cause I was giving it to my son. They installed the new on along with the sound bar, adjusted all the settings an d cleaned up everything.

The guys were great & professional. My only complaint is that they didn’t leave the paperwork from my tv or soundbar! I hate having to try to look this stuff up on a computer while simultaneously trying to figure out how to do something with the tv, etc. Very disappointed & frustrated as I waited 3 weeks for them to show up at all.

Its just a tv, i have really expensive tv just like i have lower price tv however they all function the same because if the movies or shows you’re watch are not 4k than theyll look just how they were film so youll get top quality only if movies or shows are top quality and if wifi is great…

I really appreciate the help and guidance that we receive from the Geek Squad team. They are always very helpful and patient during set up, and it's obvious that they are determined to do things right the first time. Good at troubleshooting existing equipment. Thanks Geek Squad!

We brought back a 75” multi system TV from overseas. The TV weights 80 pounds, too heavy for me to install. I contacted the Geek Squad and set up an appointment. They arrived on time and after mounting the TV on the wall connected our cable box, DVR and connected the TV to the WIFI. Neat installation and great customer service.

The service team did an excellent job mounting and installing the 65" TV. When finished with the install, they walked us through how to use the TV including our Prime, Netflix and Apple TV. They were patient and thorough. They definitely are 5 star excellent.