Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1022 Showing 20,421-20,440 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV on it's new stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting, great job done by Geek Squad....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were quick, but thorough. Very friendly...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install went smoothly. Great Technicians

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job Quick and efficient. He didn’ have much of a personality. I had to wait almost two weeks for delivery and installation. Purchased on 8/2 scheduled for and installed on 8/14 I find that unrealistic! Was told that due to all the construction of multiple apartment complexes here that installers are tied up with these importAnt “House Accounts” Doesn’t say much for us “Peons”

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our new TV is mounted in the bedroom and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They were efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean with install. Recommended auxiliary items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad visit was so professional. I received reminders and requests to prepare for the visit. When the techs arrived they were very knowledgeable and got the job completed including setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time , efficient install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome from purchase in the store to install. Arrived on time and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has installed 3 tv's, 2 sound bars, a convection microwave, and solved issues on my other purchases. I am so happy to be a Total Tech member and have the Geek Squad there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv.. clear picture and the price was good tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and set up my television were true professionals. Respectful, clean and darn good at their job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installatiom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite and efficient. A bit expensive though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The set up of everything was fast and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything very quickly, explained everything clearly and took away our old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 installs over 3 months... consistent excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time, consistent excellence. Great customer service. Respectful of property. Skilled installation. Attention to detail. Setup after install. Went the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that installed my TVs were absolutely wonderful. Very informative, polite, respectful, and considerate. They were very thorough and neat. I could not have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service, great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me constant updates on their arrival that REALLY helped! They were on time, very friendly, efficient, professional, and answered my questions. They mounted and set up my TV with skill and precision. I'm looking forward to working with them again. Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and knowledge were exhibited by agents.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and set up the sound system comprising a Marantz pre- amp/amp, a pair of bookshelf speakers and a center speaker. This comprised choosing the best combination of audio equipment I had

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Not a bad choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super quick and easy to install...works perfectly and decent price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to my next install. Total Pros.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

    I would recommend this to a friend