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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, tidy and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came over was very professional, thorough and did a fantastic job setting everything up. Everything they did was tidy, they zip tied excess cords and frankly did better then I expected. I would recommend to anyone who needs basic services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from best Buy arrived on time and took down my upstairs TV from the wall mount, installed my 55" downstairs TV upstairs on the wall mount and set up my new 65" lg and connected everything to working order in less then 90 minutes. I was impressed. There was no doubt they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of my 55 inch wall mount TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium wall mount...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wall mount easily installed and secure...Very adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman who came notified when they were coming, did a great job on the installation. They helped after to show me how to use the tv and cleaned up after. The were very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and setup. Agent was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very good at setting up, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 75” Samsung 8k TV. The display is quite delicate. The guys who took care of job handled it well carefully and mounted it exactly as i wanted. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good and knowledgeable good job taking care of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care install my TV’s in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the results of my set up and being made aware of the wireless surround sound system, and limiting the need for wires running everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB delivered and installed TV on date promised. TV wired up and tested and we were given basic operating instructions. No problems. All agents were friendly and courteous, answered all questions asked, and left our home clean. Good service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television correctly with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informed quick and thorough… polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV & explained its work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the soundbar. They were very helpful in explaining how my Smart TV works and in using the various features with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two representatives did an excellent job mounting the TV and showing us how to navigate the software. They were patient in showing a couple of old geezers how to operate a smart TV. We thought service like this had gone the way of the dinosaurs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly and knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad representatives that came to my house were the best. They were so professional and helpful. I want them to install my next purchase and all future purchases Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on all levels!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos handled everything! He delivered the tv, installed the mount, plugged everything in and made sure everything worked. He even cleaned everything up when he was done. He then took the time to patiently and pleasantly instruct these senior citizens on how to use all the new technology and equipment.

    I would recommend this to a friend