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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1027 Showing 20,521-20,540 of 38,692 reviews
  • Rated 3 out of 5 stars

    Okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that was sent out had a ride along The TV was mounted quickly, but not in the center of the space that it was supposed to fit in. I feel I should have asked me if I wanted closer to the left or to the right. And you did not connect any of my devices.I connected them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted tv perfectly and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation person who came was great " he was knowledgeable, payed attention to detail and installed the TV in perfect spot on the wall. He was quick and courteous, he even cleaned up afterwards and would have him back in a heartbeat if we get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful guys who knew their stuff! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit and Motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for the tv we selected. We had the Best Buy team install it . She did it so quickly and skillfully. My 18 year old loves his 55” tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. They were fast, friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65 inch Sony TV was brought in by Geeks and unpacked, installed my old sound bar bought out side Best Buy without any fuss

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera Takes great pictures!! Easy to use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associates maintained great communication and were very professional during the install. I am very pleased with their work and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled my TV to be mounted. The guys that came by were professional and did a great job. They even called me a few days early and offered to install it early. I was available so I accepted the earlier appointment. Too bad the Cell phone repair appointment wasn’t as great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad do a basic mounting service for an existing 55in in our bedroom. They came in a timely manner as scheduled and were very professional throughout the install which literally only took about 30-40 mins. It's the second time we've done the basic mounting and wouldn't hesitate to do so again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that came out to assemble my purchase item were so respectful, and kind I would want them to come back and assemble every purchase I have with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the sound and visual qualities of this TV. The installation was done very well and really enjoy watching and listening to my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup is fast & efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup team from Best Buy did a great job setting up my new tv and sound bar. They hauled my old tv away, too. Friendly, fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Two guys showed up, as the TV is rather large and 2 are needed to mount TV to this stand. Stand has tremendous swivel. Big reason for purchase and I extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea I have had in a while...Geek Squad...YAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from the Geek Squad are awesome. They are fast and knowledgeable and so ready to help once their delivery and install is finished. They showed me how to set up the apps that I wanted on the TV and how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent (Nash Smallwood) and his partner installed my wall mount TV quickly and efficiently. They work together very well as a team and didn't seem bothered with me watching over their shoulder. I learned a lot. Very polite and considerate. On a scale of 1-5 I'll give them 15

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good installation department. I would use them the next time I purchase a TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in, did the job, answered questions. 10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that showed up to install my new tv did great, they knew what they were doing, did it with a smile, and had great answers to my questions. Splendid people.

    I would recommend this to a friend