4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1029 Showing 20,561-20,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person doing the install was very accommodating to a change in my schedule, and was able to work around it. He kept me advised as to his timing, and was very helpful with the set up of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated the great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV and sound bar were professional and experienced. I appreciated their recommendations and attention to detail. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is first rate!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were were so knowledgable, polite, professional, and tidy. They showed up on time, took there time to make sure everything was done perfectly. My 77" Sony OLED looks awesome on my new wall mount...perfectly centered and level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad clean work on my tv mount install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very timely, professional and organized with my project.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    the installers were knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and gave us lots of tips.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great setting up my TV. It was a bit expensive but I am assured it was done right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check cord entanglement behind TV B4 they leave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main guy was very respectful and knowledgeable about the TV - Helper guy was having a little trouble with the screwdriver! Low rating is because they got some of the cords tangled in the arms of the mount which precluded the TV from being precisely adjusted on the wall. Discovered after they left. I was able to partially adjust the cords myself to mostly correct the situation but if I want full mount functionality, I will need them to come back out to correct the situation. They should have checked behind the TV and for full mount functionality before they left. Also, they didn't explain to me before they mounted the TV the limitations I had on how high I could hang the TV on my existing over the fireplace mount given the existing mount and the TV bracket hole connections. They offered no solutions to deal with the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad technicians installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were very careful with handling, unpacking my new 50" TV. They mounted the TV on the wall and cleaned up the entire area. I am very happy with their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my tv in the bedroom and look.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and nice and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Cleaned up with vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional installation. On time they brought my 85inch TV inside and hung it on the wall. Connected the Internet and were won there way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome work..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and mounted my samsung 43" tv on the wall. The workmanship was awesome and after the work they cleared the debris and shipping package. I will definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount that I purchased is going to be installed on March 13th. 2022 so it hasn't yet arrived. I was originally going to have the TV mounted on the wall, then I changed my mind. After seeing the TV on the stand I decided to have it mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and knowledge were exhibited by agents.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and set up the sound system comprising a Marantz pre- amp/amp, a pair of bookshelf speakers and a center speaker. This comprised choosing the best combination of audio equipment I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the geek squad, prompt and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Guys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted our new TV were super. They called about 15 minutes before they came, checked that they had everything correct and were on their way. The job went smoothly and my wife and I are very pleased with both the technicians and their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing Our TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad delivered our new TV (Sharp 70") and installed it in our living room, replacing 55" Samsung which we had them relocate and install in our bedroom. Both installations were done in around 1.5 hours as mounting brackets were already installed and feel they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledge of the product they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is a bargain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's installation and setup of my new Sony 75" TV was done quickly and efficiently. The agents were courteous and professional. I was completely satisfied with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and successfully mounted two TVs and took away teo old ones.

    I would recommend this to a friend
Sponsored