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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1032 Showing 20,621-20,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional and Efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 65" TV, installed the sound bar and programmed my Harmony universal remote. They were highly professional, knowledgeable and efficient. When there was a small problem with the programming of the remote that I commented on in the on-line survey they pro-actively contacted me and came back to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of old TV and installation of new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed my old TV and mounted the new Samsung 65" TV. They also hauled away the old TV. They did a great job. Good quality work and very professional. The technicians were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and even gave suggestions on placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation! The technician was courteous, and knew what was needed to do the job right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They place my New Sony TV right where I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv's to perfection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!! The guys who came out to mount our tv's were very professional & knowledgeable. They made suggestions on tge height although we had in mind for it ti be higher however their suggestion was perfect. Love best buy and all that they offer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Best Buy total tech just for this service, made the purchase worth it as I couldn’t hand a 83in tv on my own. Gentlemen where quick, thorough and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing my new 75" inch television. Your team was very professional, arrived on time and cleaned up and took away any materials that was left over from the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we love our new tv. My son is over the moon because he had a small tv now he has a big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV and sandbar. Too bad the tv’s picture went bad less than month after purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed and tested well….great job! Very personable and made sure everything was working properly and cleaned up the area. A pleasure working with these techs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the tech and helper. Tech was very knowledgeable and helpful when it came to mounting. Cables connected in right places with enough length to spare .Just need time to learn the remote but I can do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my TV on the stand in no time. Very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they didn’t speak much English, the setup went well enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek yeah I'll be right here

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did an excellent job he's been real wiring but not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Guys set up my 75” Sony

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys arrived on time and immediately went to work. This is a 75” tv so it wasn’t exactly easy. But they knew what they were doing and they quickly had it mounted to the wall. Then they spent time setting up the tv just the way I wanted it. They were GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed and set up TV, helped add app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted TV & Connected to devices, cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting our TV. They were courteous, timely, and cleaned up when finished. I would highly recommend this service thru the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why say no when it feels so good to say yes.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend