Customer Ratings & Reviews

Highly suggest this service. Everything was quick and professional. They even have options for running cables through walls if you want to add that additional $150 package, I think it is worth it. They even set up everything on the tv for me as well as update the firmware.

Jake Bonura and associate Zaria were expert, friendly technicians who answered all my questions regarding the new system. Expertly installed, on time serve. Thank you.

They were great - efficient and helpful. I had some issues with the call center and they were able to get me in touch with a wonderful manager who addressed my issues and got me on the right path.

We love BB’s Total Tech Support program. Moved into new house and have had BB do entire home install of everything from internet to TV’s to appliances. Great experience every time. Technicians are well-trained, professional and very personable. A+ all the way.

Great service. Did everything I needed plus more. Xxxx

The geek squad agents opened the box, set up the tv at the location I requested. Plugged it in, set the remote control and showed me how to use it. I recommend purchasing totalTeck for all your Bestbuy products, you will appreciate you did.

The geek squad tech was amazing at installing my new TV. He asked my opinion about placement etc! Very efficient and cleaned up the mess! FANTASTIC JOB!!

Great picture. No real problems. Picture mouth sync didn’t seem perfect

I liked the tech but there was supposed to be two techs and only one was able to make it. One tech had to put up a 65 inch tv by himself so he put his hand directly on the screen and pushed the tv on to the mount. Put a lot of force on the screen. I am worried about long term damage from this.

Don't know what I would've done without this service!

The installers where very professional did a great job on time

Anthony was on time, professional, personal and was awesome. He even programmed our tv. We were extremely satisfied and impressed.

They did a great job installing my purchases & cleaning up after.

excellent service highly recommend them cumming to your home

On time, courteous, knowledgeable about product. They mounted the TV and hooked up the soundbar and made sure the apps we use were installed. Great couple of guys.

The TV mount is easy to install and works perfectly

The guys were great and super helpful. Eve solved a cord issue

Seems to do the job well. TV has not fallen off the wall yet.

The agents were very efficient, knew what they doing and very helpful. They were able to not only get the TV installed, but were also able to connect the TV to the Comcast signal.

The service was performed very well and timely, and the appointment was even moved up during the day. The agents called ahead of time and asked if I wanted to reschedule due to a cancellation. The cost is a bit high ($200) for the 70"+ install I think it was, since it took about 30 minutes to do. However, my install was pretty simple and I could see how it could take quite a while longer for a different scenario.