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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1034 Showing 20,661-20,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to get the Geek Squad and not their 3rd party group to do the Mount/install. The job was done so poorly I had to have the Geek Squad come another day to fix what was wrong or let undone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation service was great and the technician was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with care and accuracy by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Suad was courteous, professional, careful, and prompt while mounting my new television. Four characteristics that other customers in the market and myself can definitely appreciate!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Corner Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for corner mounting BUT extremely expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got in and out. They were a bit late because of traffic but nothing too serious. Would have liked better cable management or a cable management option to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the new Nerd Herd! ♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly service workers. We really appreciated their help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Workout room setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for needed install in workout roo Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and cleanliness.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt, friendly, and skilled in mounting my TV. I should have asked for more help in understanding and using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD IS EXCELLENT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN AWESOME JOB SETTING UP MY NEW 75'' TV! THEY ANSWERED ALL MY QUESTIONS PLUS SHOWED ME HOW TO OPEREATE THE NEW REMOTE CONRTOL. TWO THUMBS UP!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is included in the Geek Squad membership. Since the membership is cheaper than the mounting cost, it is high value as there are many other benefits and you save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryne was good however the salesperson did not educate me on the tv so they installed for no reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete professional Gerk service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had the expertise, tools and even the wiring to complete the TV and soundbar mounting!! Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles mounted and connected our 85" TV yesterday and did a wonderful job!! I would highly recommend him! He went above and beyond for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a safe secure spot next to my fireplace. Exactly where I asked. Friendly family owned business completed the job right. Straight to business.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did the install and did a good job. I coould not give them a higher rating because they knocked the dvd playerss cable into th wall and couldnt fish it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there were some bumps with the order and confusion on the delivery, the geek squad did an amazing job, they were extremely helpful, professional and they ensured we were completely satisfied with our product and setup before they left! They went above and beyond to correct in store errors and we would highly recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party agent, named Alex, did an excellent job of mounting my 55" television to the swivel stand I bought and in assisting me to set up the television and setting up both Netflix and Amazon Prime. I was very happy with the service and would recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that installed my TV were great. They reviewed everything with me and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had a rep come out to review the wall and help select the needed hardware I was told the install was going to put the wires hidden in the wall for building code... I could have screwed the tv on the stand and saved a lot of money. Bestbuy keeps giving me a run around and said I should have been charged extra for that in addition to the install and the rep made a misrepresentation when I was charged.

    No, I would not recommend this to a friend