Customer Ratings & Reviews

The agent delivered, mounted, installed and connected everything to my new 55". She was amazing!

Having the installation service is a good idea to avoid damage.

This service is included in the Geek Squad membership. Since the membership is cheaper than the mounting cost, it is high value as there are many other benefits and you save money.

On-time, excellent service, full clean-up after completion!

EXCELLENT SERVICE WAS given. I especially want to give kudos to the gentleman who installed the TV. He was very knowledgeable about TVs. That was nice that you send out people that are in the know about the product they are delivering

Great product tv mount can be positioned at any level

the agents connected all the devices and got the tv running well. The only problem, connected to sound bar I cannot use the tv sound system. should be able to do this.

The team that came to mount my TVs were outstanding. They took the time not only to mount the TVs but to carefully and neatly wrap up my cables behind the cabinets so I didn’t have a wild cable jungle back there. They were very personable and friendly throughout the visit.

Service by Rich was above and beyond. He took time to explain the features of the new TV and made sure we were able to access internet related capabilities.

Your Geek Squad installers are the best and very professional.

The mount was easy to install and fits television perfectly.

THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES - ATTEMPTED TO ENSURE ALL ITEMS CONFIGURED PROPERLY

The Geek Squad Agent Zachariah was fantastic on setting up my television and also pairing my sound bar too. Very friendly and acted in a professional manner. He also removed my old television for recycling.

The experience process was awful, it was the worst experience I’ve had with Best Buy. I was told one thing when I bought the television about when the delivery and installation could be done. When the guy called he advised it couldn’t be delivered at that time. He stated he would call me when he would be in route to my house and I would meet him. He never called and gave my service to someone else. The new person didn’t call and never rang my door bell, which is a ring doorbell. When I called the Geek Squad number, I told a subject what happened and he set me up for a date near to that. No one showed up and I went to Best Buy and talked with two individuals and they told the person who gave me the second appointment shouldn’t have given an appointment, even though that was the number to call. They told me there was nothing they could do for me and I would have to go to the bottom of the list, they seemed very uncaring to my issue. The guy who installed my television was great. He explained what he was doing, why he was doing what he was doing, and wanted me to know if anything goes wrong how to reach him.

Best Buy service is amazing. Customer since 2 years and got TV , Washer and Dryer installed by them. Easy to make an appointment and service is amazing.

Would recommend for everyone! Fast and efficient. Great job

Install was great Install was great install was great

The technician was very knowledgeable and did a great job.

Guys were great and gavery awesome tips. Did not take long at all.

The 65" TV was too large to install by myself so I had Geek Squad install it. They removed the old 42 inch TV and mounted the new bracket very quickly. The two Geek Squad guys were very pleasant and professional. Showed us how everything worked. Definitely would consider using Geek Squad services again.