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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1036 Showing 20,701-20,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad delivered a new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very friendly and got the job done efficiently. Kept me informed of what they needed to do. The only thing keeping me from giving a 5 star was they didn't ask me to make sure the tv's came on before they left. Wish there was a discount for a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with TV set-up staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. First rate service. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply surprise. The guys was very professional. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and had a good sence of product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wallmount install service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind professional and considerate with the mount of television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred not to mount 77" TV on my own. Geek Squad did a great job. Even recommended best height for TV viewing. Also showed me basics of using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional service opportunity for smart tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was efficient and beautiful. hangs nicely. It would be nice if the installer could have helped me set up streaming for paramount +(which I have) and nbc peacock (which i want)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional installation, answered my questions. were very careful mounting tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my Tv did a great job and the TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the Geek Squad did a great job installing the bracket and setting up the TV. They were very professional and gave us great options on the mounting. They did a great job hiding the wires and cleaned up everything including the taking of the box so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the TV were great! They took the time to walk me through the steps of using the remotes between the TV and PS4. They showed me some great shortcuts to get through my favorite shows and were very patient with my questions. I highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great - did a wonderful job taking down the old TV and mount. Putting up the new mount and TV and setting up all the different components to work together. They made getting a new TV fun instead of hours of stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and brought extra parts needed for this unique situation. Knowledgeable technicians were able to install in an unusual spot no problem. Explained operation of the TV and cable better than previous installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good action. It’s can move right and left sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, and quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad to mount a large TV in my living room. Fast, efficient, and hooked up my smart remotes, insuring that everything was operational before they left. The guys were friendly and super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install my new television were professional, respectful and safe. They answered all of the questions that my wife and I had. Also, they wore their facemasks properly and respected all social distancing guidelines. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew that installed the TV on the wall did a great job. They were professional, courteous, and timely.

    I would recommend this to a friend