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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1037 Showing 20,721-20,740 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv mounted and the gentlemen did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent- professional, efficient, patient and personable. He took time to tuck in the cords, provide instructions to me, and pick up all packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Perfect TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and had the complete setup done very quickly regardless of the complexity. Thank you and will surely use you all again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Geek Squad members performed with ease and style. They know their job and the techniques to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen were professional and installed my TV quickly and removed all the boxes. Highly recommend geek squad over internet contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was amazing. on time, perfect communication- left nothing but a wonderful experience. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job mountings my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely install! Professional installer! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tv mounting/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Byron was amazing. Made the installation look easy (and it never is). Courteous, thoughtful and explained things well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new tv and made sure it was connected to our surround system, I-pad and laptop. He was very knowledgeable and when the mounting hardware was not compatible with the existing bracket, he made sure he secured the proper pieces to make it right. Great support and fantastic customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was knowledgeable, helpful, efficient, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, helpful, and FAST! No complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Installation of large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional; arrived on time and completed the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went smoothly and the guys were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony 4K TV - Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation was professional & very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstalling a large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and paid to have the Geek Squad come and reinstall our large screen TV and other associated electronics. They also delivered a small bedroom size TV. They were very competent and did a very good and thorough job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different Geek squad visits. Both Geek squads didn't spend enough time explaining the functions of the TV. I also made several calls to Best Buy to help explain TV functions that didn't understand or didn't know how to find.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was very friendly and great on time thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job. i would have them come back again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is extremely great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely great!! So very professional and very very polite. They were the vest service men I have never ever met!! They were gentlemen yet very professional.

    I would recommend this to a friend
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