Customer Ratings & Reviews

Took a few trips when contractors were initially sent at first and told me the TV couldn’t be mounted on a particular wall. Eventually Best Buy came out themselves, and they were able to mount on that wall using a different mount (which they had in the truck). Inconvenient process requiring multiple people to come out but when it was finally mounted it was good work.

On time, courteous, knowledgeable about product. They mounted the TV and hooked up the soundbar and made sure the apps we use were installed. Great couple of guys.

the agents connected all the devices and got the tv running well. The only problem, connected to sound bar I cannot use the tv sound system. should be able to do this.

The agents minutes my TV and reconnected all the other devices. Left the area clean.

The Sony OLED 65 inch is the best TV I have ever purchased in the last 25 years. The sound is as great as the crystal clear screen.

The Geek Squad did a great job with installing my 85" TV. They mounted the tv on my wall and ran the electricals behind the wall. The team was thorough and clean.

Great job ... very experienced expert working on the job who knew exactly what the challenges were for an over the door mount in our master bedroom. Fast, efficent, and excellent workmanship.

The geek squad were very professional and on- time

Very knowledgeable, quick and very friendly made the visit enjoyable

The agent installed and mounted my tv perfectly. He did it quickly and made certain it was located exactly where I wanted it. Very professional, friendly and cleaned up the dirt and dust. He also made certain the tv and streaming services were working properly before he left. Very satisfied

Once we had the right mount it's been great. Mix up with online purchase. We did not receive good online advice and had to return the first mount sent. Annoying to have to return the mount in person. Wish geek squad would have taken care of it for us. This mount does the job!

Professional and polite service technicians installed my wall mounted TV smoothly and quickly. Took the headache away from us trying to do this work. Well worth paying the cost.

They took care of everything, very nice and personable

easy to use and works great. geek squad installed.

Jeff did a challenging install great! Mounted the TV & ran cable.

There was no way I would have been able to install the TV mount and TV on my own and was to nervous to ask a friend for help. What if something slipped !! Best Buy once again provided excellent service during this install and it looks great!

Excellent work by Geek Squad, answered all questions and were quick and efficient .

The two agents were friendly, competent, helpful, and courteous. They inspected the TV and the mount, installed them exactly in the way imagined, made sure that I knew how to use the remote, and even cleaned up after themselves.

The Geek Squad mounted and secured a 58" Samsung tv to the wall above our fireplace. They then configured it with Netflix and Directvnow. They answered all of our questions and showed us how to operate the remote. The Directvnow sound didn't work on a few channels, but that was a problem with the app. They forgot to set something so the wireless headphones didn't work but my husband figured that out.

Physical installation no problem but problem with wireless connection - turned out to be faulty Roku - replaced it and they returned the following day to make sure all worked