Customer Ratings & Reviews

The geek squad hung our new 75in tv and did a perfect job.

The Geek squad worked diligently to remove our old TV and install our new Sony. The limited space for the TV was somewhat of an issue but the team members overcame the obstacles they faced and successfully mounted our new Sony. It is evident that the Geek Squad service is exceptional.

Fast and clean with install. Recommended auxiliary items

Great support from the Best Buy team. I highly recommend

Good Job at a fair price, but they could not solve a problem with my Harmony Remote. I did buy it from them a few years ago but they had no information on setting it up.

The guys did a wonderful job installing the 65" TV in our master bedroom. They were very knowledgeable and quick with the work. Thank you!

Best value, hands down! I ordered this online for my daughter in another city. Her local Best Buy delivered and set it up for her free of charge. It couldn't have been better!

The agents mounted and connected our 86" TV in a timely manner, explained all of the basic to us and made sure we were comfortable using the Remotes before leaving us along. We truly appreciate the care, concern and professionalism given to us. Our rating is a "5."

The service is excellent very professional and knowledgeable

Was my first time using Geek Squad for anything and I was impressed by their clean and professional service! Very very happy with everything! They answered questions and took their time. Everything is perfect! AND it was cheaper then my local AV guy who was nickel and diming me on everything... I highly recommend Buest Buys Geek Squad

Best group ever to install my TV's. I have purchased several LG TV's from you both in Atlanta and Vero Beach, and this time the service was stellar.

Geek Squad did an awesome job installing my new 75" inch television. Your team was very professional, arrived on time and cleaned up and took away any materials that was left over from the installation.

Make sure to get the Geek Squad and not their 3rd party group to do the Mount/install. The job was done so poorly I had to have the Geek Squad come another day to fix what was wrong or let undone!

great install, team was great everything went smoothly

Professional and polite service technicians installed my wall mounted TV smoothly and quickly. Took the headache away from us trying to do this work. Well worth paying the cost.

BB delivered and installed TV on date promised. TV wired up and tested and we were given basic operating instructions. No problems. All agents were friendly and courteous, answered all questions asked, and left our home clean. Good service!!!

We found the service Excellent prompt and Courteous

I had a confirmed appointment intall a new 77” tv. As the end of tbe 3 hiura window was approachjng and no deliver in site, i called for an update. After some time, the rep said they are running late and wiuld be there in 39 minutes. An hour later, astill no TV. Another call and this time, the installers wouldnt answer his call. 90 minutes later still no TV. I finally get a call back at 9:45 PM asking if I still wanted him to come. At that point, family isnin bed and I wasnt about to have installera there appraching midnight. The worse part was I left work early, moved furniture out if the way and removed current 65” TV and sound syatem. I now have to wait “2-3” days for somejne to call me back and reschedule because the TV in in transit….aka still on the guys truck. Terrible experience so far.

Installers were professional and knowledgeable....

On time, friendly and knowledgeable about installation