Customer Ratings & Reviews

The technicians mounted the Tv without issue and were very knowledgeable and friendly. The cleaned up unwanted trash and were very efficient.

The two agents who brought our TV hooked every thing up and were very polite!

The agents were very professional and friendly. They came in and did there job in a timely manner. Cleaned everything up. Showed me how to use everything and answered all my questions. Yes I would recommend this Geek Squad to everyone.

My TV was installed on time and very successfully.

Installer was very friendly and knowledgeable. Yea

Would use the Geek Squad anytime!!!!!!!!!!!!!!!!!!!

The geek squad tech was amazing at installing my new TV. He asked my opinion about placement etc! Very efficient and cleaned up the mess! FANTASTIC JOB!!

Great job, good teamwork with decisions on centering and mounting the TV. Arrived as scheduled and communicated with me on all of issues.

The technicians that helped install my tv wall mount did an amazing job. Couldn’t be happier with the service. They explained how and what they did and asked me how I would like the TV set up. Overall very satisfied with the service. Very professional.

Technicians were great. So nice to have them locate best placement for tv and for them to attach the bracket to the wall and attach the tv to the bracket. they explained all the features of the tv and got everything connected in a short amount of time

the men who came to mount our tv were very professional.they removed old tv and installed new one very carefully .i was so happy.

Richard & Jess were AMAZING & very professional. Mounted our flatscreen in an instant, with precise precision. Great customer service & expertise. Hope to always get them.

The natal of the mount and TV went smooth and looks great on my inset wall. Unfortunately, we were the last stop of the day and it was late in the evening so the crew couldn’t calibrate the new TV. Watched a YouTube video and it looks excellent.

Our old wall mount didn't fit the new TV!!!! The new TV needed to be LARGER!!!! It was a new TV, 55" replacing a 55"!!!! New was smaller by 4" width, and 8"Heighth!!!! It doesn't look so good!!!! Can we be helped???? Will a 60" fit on a stand???? HELP!!!! Ron R

They were great and so informative about the products I have purchased. They were efficient and quick with no mess at all. Very nice and awesome customer service. Thank you Ryan & Shawn

Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

Installation was tricky per the installers. That said, it works well once installed.

The 2 installers were very professional and courteous. Made suggestions after installation.

I had two different Geek squad visits. Both Geek squads didn't spend enough time explaining the functions of the TV. I also made several calls to Best Buy to help explain TV functions that didn't understand or didn't know how to find.

Unpackaged everything set up wall mount just where needed. Perfect height. Placed t.v. on mount set up functions and explained use . They even help with sound bar wi-if connection. Cleaned up all wrappers and boxes and made sure we were happy and understood how to function wall mount tv. and remote.