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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing absolutely outstanding service.Extremely satisfied no complaints Highly Recommend to the world Best Buy is the best Geek Squad and the entire staff from the time you enter until exit. Your made to feel special and treated like Royalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV and mount quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV (55") was easy to have installed with this wall mount. The mount was connected to the studs and then the TV was easily slide on the mount to center it. The TV is very close to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV wall mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality mount. Love how flat it makes the TV to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation was Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and installed 75” Sony and it was very professional. They listened to what I wanted and also gave feedback based on there experience. Install was fast and perfect. When done they stuck around and answered all questions and explained how to use everything on the television. Did not feel rushed. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created memories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was awesome. Answer questions an made mounting suggestions that allows me to view in comfort. The guys were friendly knowledgeable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Hook up Service by GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service in hooking up my new large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    least expensive for a 65 inch TV, appears to be solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians weregreat On time Efficient Competent Frindly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium wall mount...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wall mount easily installed and secure...Very adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job installing my tv and sound bar, they immediately saw a problem with the tv picture and took it to the closest Best Buy and returned within 30 minutes with a new tv and finished the installation and setup processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally, 100% satisfied with this service. These 2 guys came on time and did a great job. Polite and helpful. Could not be happier with them and their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew and Trey were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Trey were great. On time, cleaned up, gave our dog a good head scratchin'. What more could you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, personable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job performed by pleasant and experienced techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted 3 TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in & reviewed what was needed & completed the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go for TV mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived timely after calling that day when on their way and the day before to confirm scheduling. Install went very smoothly. They were very patient with positioning location decision and with set-up for smart tv viewing. Very pleasant and professional. Hauled away old TV and all packaging. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the employees working smarter than harder and not wasting time and my time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ERECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got something large you need erected? Look no further than Geek Squad. Only Nicole Aniston could get something up faster. Excellent service and like her something to admire when the job is done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek twosome did fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys took down he old tv from the wall and fitted the new 55 incher to the existing fittings, which we appreciated.... Every thing works well... though we could have used a little more help in the operation of the new Samsung...

    I would recommend this to a friend
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