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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1045 Showing 20,881-20,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time did a great job setting up new tv and they were very friendly individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did a great job installing the mount and insuring the tv was completely level and operating correctly. Setup the tv completely and made sure the picture quality was beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Things went ok.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and organized the wires. Over all, things went well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and connected to my devices. However, I was not informed of a payment prior to the installation date that caused a delay in the replacement

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek twosome did fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys took down he old tv from the wall and fitted the new 55 incher to the existing fittings, which we appreciated.... Every thing works well... though we could have used a little more help in the operation of the new Samsung...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! On time and we’re done quickly. Great quality work too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install amazingly fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and neat. Both men very pleasant and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and arrived timely to mount my 70 inch TV as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install $ Setuo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was knowledgeable and respectful of our home. Install was done well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes installing a TV a cinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hang the TV myself, but with such a big screen, it was easier for me to just pay for Geek Squad to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv correctly and where I wanted it. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team mounted my new 83" TV and set it up to work with my existing receiver. They were super friendly and answered all my questions. They made sure that I was completely satisfied and never rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very personal and proffesional! They showed up on time and after hitting a few "Curve Balls" had our new TV installed and working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent. They came in, got it hooked up and going for me and were gone in a half hour total. It was certainly money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lewisville team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my installer. She was super nice, kept me informed of TV delivery delays and super nice when they actually installed my TV. Really recommend the Geek Squad teams at the Lewisville, TX store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job By The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents did a professional job and left my property clean. I very much appreciated the care they placed in hooking up my 77” LG tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Came on time did a good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in the installation. They came on time and did a nearly perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocked the Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed this tV myself! The Geek Squad guys are the best! They make it easy and fast! Thanks for what being a Total Tech Customer brings the customer!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad was polite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some review of situation they got it installed and works perfectlly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install on wall mount. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

    I would recommend this to a friend