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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1046 Showing 20,901-20,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick and Perfect TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and had the complete setup done very quickly regardless of the complexity. Thank you and will surely use you all again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works great much nicer then are old one we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and everything was connected. Then the guys showed me how to use the TV and bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and helpful in getting my new 70" tv mounted, connected and running, They were fast and out the door in less than an hour and this included explaining everything to this non-techy person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job but i wish that arrival window could shrink

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Fine installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and set up ran cables. It was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Squad members assigned to our job were efficient and very tidy. Conscientious of their work and respectful of our home. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , punctual, informative, professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad First Class Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a tremendous job not only with the TV installation but with explaining the functionality of the system Extremely professional and prompt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This service was not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior TV service person (Clearwater TV and repair) removed old TV for repair. Was advised that TV was not repairable. When he took the old TV, the TV mounting brackets was taken but not returned. The best personnel could not make installation with no bracket. Current waiting for return of bracket by Clearwater TV and appliance for installation to be completed. Please advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job instilling my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were pleasant and professional. they were timely and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    80"TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad set up our large screen in about an hour. all was perfect. They explained how to work the system and controls. All boxes, Styrofoam, plastic bags we pick up and loaded into their truck and hauled away, They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an amazing job with so much care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how well my installation crew did. I bought 2 mounts. They tried so hard to get the non-compatible one to work and when we gave up it was because the mount just was not going to work. Luckily I had a second mount that they had recommended and it worked like a charm. But this crew was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent team were not only knowledgeable but friendly and took care with my TV and surrounding items while handling the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly! I forgot to add connecting my surround sound system to my service order, but they gladly added it on when they arrived and hooked it up with no problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally, 100% satisfied with this service. These 2 guys came on time and did a great job. Polite and helpful. Could not be happier with them and their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was TERRIFIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was knowledgeable, respectful, & so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved problems with my universal rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved problems I had with my TV remote. Appeared to be complicated but he was very thorough & patient & ultimately figured out that there were several issues with the TV, remotes & other devices. Very impressed with his knowledge & troubleshooting skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job installing tv and telling me about how it works and what they reccomended only thing that im unhapoy with is that the tv isnt mounted over the center of my mantle plan on calling them back out to see what they can do about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were professional, cleaned up, and made it look easy.

    I would recommend this to a friend