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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Service man sent by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent by Geek squad was very effient. Remounted our TV lower and hooked up our equipment. Very friendly everthing went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last TV lasted 13 years so we spent a long time figuring out what we wanted so when it was time to get a new TV setup we were a bit anxious. Long story short the team at store and ten geek squad helped us find the perfect setup for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Young OG working for the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our tv today did an amazing job! I expected them to come late but they were early and with a great attitude. Also called before they came and was respectful. Did a great job all together. He definitely deserves a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is an easy setup. It’s a two person job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer knew well the TV's functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew various ways to connect audio between an AVR receiver and the Sony TV. Josh suggested connecting streaming devices directly to TV and sending only audio signals to the AVR. This, in turn, allowed us to send audio to a TV connector that streams the audio to my hearing aids. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation and Set Up of New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members removed the old TV, installed the new TV and set up the watching apps for us. They were knowledgeable and pleasant to work with. The communication was good with reminder emails, texts and phone call. A pleasant experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job installing tv and telling me about how it works and what they reccomended only thing that im unhapoy with is that the tv isnt mounted over the center of my mantle plan on calling them back out to see what they can do about it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done a great job and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad hung my 2 TV'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 2 tv's on the wall in a good fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Eric and Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Eric and Team for their consistent and exceptional service. They are always on time and continue to upsell to ensure we have a good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our large TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs that were sent out were very professional and did a great job installing our 75” TV in the corner of our living room! They gave us their advice on the height they recommended but told us it was ultimately up to us. That was very helpful! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM WAS COURTEOUS, PROFESSIONAL AND CLEAN IN SET UP AND IN REMOVING UNEEDED ITEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job Quick and efficient. He didn’ have much of a personality. I had to wait almost two weeks for delivery and installation. Purchased on 8/2 scheduled for and installed on 8/14 I find that unrealistic! Was told that due to all the construction of multiple apartment complexes here that installers are tied up with these importAnt “House Accounts” Doesn’t say much for us “Peons”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was REALLY impressed with the Geek Squads installation of my new TV. We spoke about what I was looking to accomplish and they made very good suggestions. Once it was up on the wall, I was very happy with their suggestions and it was clear they had done a million of these.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Efficient insallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was neat, efficient. And thorough installing a 43 in. TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Will excellent technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will and assistant did a great job of installing and explaining functions of tv. They were both very knowledgeable, profrssional, and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast, polite and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work but a breakdown in communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called a schedule to move our TV and hook up the sound bar and dvd. The contracted agents got here and were very professional, but only had instructions to move the TV. It was a little frustrating that information wasnt relayed correctly. They were very apologetic but said they didn't have time to do anything else that was requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded by expectations in the install of my new large TV and the moving of the one they replaced to my upstairs Bedroom. They removed the Large TV and took it away. They also put together the new TV Stand for the TV that was moved upstairs.

    I would recommend this to a friend
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