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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1050 Showing 20,981-21,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Glad we have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were prompt, reliable and professional. Would strongly recommend professional installation especially for a larger TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was on time, professional, personal and was awesome. He even programmed our tv. We were extremely satisfied and impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby purchased a new larger TV so he had the Geeks mount the old 55” TV in the garage. They immediately worked to install the TV mount in the garage and move the TV to the new mount in the garage. He’s very happy with the quality of their work and the tv mount itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad kept me informed of their expected arrival, and they were true to their word.They were perfect gentlemen and was very patient with me, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with great precision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were very polite, respectful and knowledgeable about the mounting and setup process. They helped me with setting up my streaming apps, which I really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 80” tv for me and my surround sound. Very nice crew and they took safety precautions very seriously. They also made sure everything was clean and neat while doing wrk and especially wen done. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't loose these two quality folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piper and Katlyn were professional, helpful and did first rate work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted and they review everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Very courteous and pleasant. Knowledgeable. Cleaned up when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad crew were professionals & good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived in timely fashion and worked well together. They were professionals and made sure the television was mounted to our satisfaction. I appreciate their focus in making sure the television was connected and operating properly. Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service for big TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great Had a bad display on first TV Packed it back up and has me a replacement in a couple days Didn’t complain, offered to stay masked for those who care Didn’t mind unpacking in garage to keep styrofoam out of house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV with no issues. Everything was placed in the proper order and functions explained well. TV look great after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup was done properly, the Technician was very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55" LG CX OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was excellent. Very friendly and knowledgeable. He even patched up our wall where the first Geek Squad installed our other tv's, just left some holes in the wall. Looks great now. He left a very positive experience for our install needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was the one that worked best for us. Sturdy and retains a small amount of flexibility. Perfect The installation team is an awesome crew. Quick, courteous, and cleaned up when that completed to install. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing the 65" TV in our master bedroom. They were very knowledgeable and quick with the work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and went the extra mile for an old lady and I appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Could not get Directv to work on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a good job. However, they could not get my Directv receiver to work with the new TV. My husband was pretty upset about that. They told us that we needed a new digital box but that was not case. My husband got it working later in the evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick and understood the assignment at hand.

    I would recommend this to a friend