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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1051 Showing 21,001-21,020 of 38,694 reviews
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 mounts and talked with some best buy associates and had a good feeling about my whole purchase. I made it clear that I only wanted the geek squad to do the installation..why did I have a third-party show up. Even the BB associate was like yeah I rather for you to have our guys do the installation. Im upset about that bc I think your word is your word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not complete the install because all of the pieces for the mount weren't included although it wasn't an open box purchase. Courteous and helpful. Made sure the tv worked prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by our guys that had to come out three times!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and very professional work very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing! Efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv.. clear picture and the price was good tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Billy, Dan and the install group were excellent and made sure everything was as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to do it myself plus they're cool af! So yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did a great job installing the mount and insuring the tv was completely level and operating correctly. Setup the tv completely and made sure the picture quality was beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Very helpful. TV installment was fast.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke installed our new tv and connected it to existing speaker receiver quickly. He answered all of my questions and was well mannered! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first guy realized he needed help and they came 45 minutes later - the removal of the previous screen went smooth and install of this 55" went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ivan sanchez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best person for the install, really cares about satification. Very profesional and will request again IVAN SANCHEZ IS THE BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek go round again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocking service. The technician was quick and efficient. Best Buy originally had the incorrect install information. They did have to come back a 2nd time. No fault of the tech

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad kept me informed of their expected arrival, and they were true to their word.They were perfect gentlemen and was very patient with me, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense TVs don’t accept the Spectrum app! the agent was able to use my Roku to get everything working’ He was very knowledgeable and got it all working in timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our new TV is mounted in the bedroom and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two Frame televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic, showed up on time, evaluated the existing conditions, figure out a way in which to best service us and proceeded with professionalism and friendliness. Couldn't be happier! A+A+A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job with everything. On time, friendly and honest.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv with speed and accuracy definitely recommend this service

    I would recommend this to a friend
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