Customer Ratings & Reviews

Great service!!! The guys who came out to mount our tv's were very professional & knowledgeable. They made suggestions on tge height although we had in mind for it ti be higher however their suggestion was perfect. Love best buy and all that they offer!!!

This was a gift for my parents. They mounted the TV and connected it - looks great. They did not connect it to the various services my parents have - like amazon prime or google play. It would be "excellent" but they apparently did not bother attempting to explain how to use the TV (and switch between devices) to my parents. Which . . . I understand.

I look forward to my next install. Total Pros.........

The service was amazing! Efficient and professional.

Sam from Mastech was awesome. Professional, efficient and very neat. Respecting my home and belongings. He went above and beyond to ensure our satisfaction. Lucky to have a person of his quality to represent your company. Do what you must to keep him in your employ.

Xeron and Trevor are the two technicians that came to my home to help me with my TV mount. They arrived with protected gear for COVID-19 guidelines and displayed knowledge, experience and professionalism with their work. I sincerely appreciate them both! Thank you!

Great!! Very helpful. TV installment was fast.!!!!

The agents mounted my TV exactly where my wife and I wanted it to be. The height was perfect. The installers were nice and friendly throughout the process.

Professional courteous customer satisfaction was guaranteed from the time they entered our new home. Installation and set up of my sound system was flawless, thank you so much

Easy to set up the appointment. Tech called the day off to let me know t almost the exact time he would be to me. Very friendly and knowledgeable

They arrived a little after the window closed but not by much. Also I should not it wasn’t the geek squad but subcontractors. That was a bit disappointing especially never being told I would be getting subcontractors. But they were very informative and installed tv quickly.

I cannot review this item. When they came to mount my tv, it would not work with my electrical outlet behind the tv. (Mine sticks out from the wall, is, is not recessed like most.). The technician had another on the truck, so it was switched out....at a higher price of course. But I had no problem returning it to the store.

They did a very good job with everything. On time, friendly and honest.

Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

Worked well for needed install in workout roo Thanks.

Great device great picture great value would def recommend

Did a very thorough job hanging a TV on the wall..

Clear communication with prep emails and pre phone calls - on time and good judgment on installation timing - friendly techs that are willing to teach you about your products and how to care for them

Template made installion and positioning very easy.

Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!