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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1053 Showing 21,041-21,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very thorough job hanging a TV on the wall..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Template made installion and positioning very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a pretty big "do it yourselfer" over the years, but never again. It was very satisfying to sit down and enjoy the TV after it was installed without the aggravation of installing it. No project ever goes as planned, but it did this time because it wasn't my project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.... Be aware, it can be costly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately when the TV came along with the geek squad the TV screen was broken but the guys were amazing and quickly was able to rectify the situation. Within 5 days they were able to get a new replacement TV and take the broken one back! Happy Customer and I love the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install on wall mount. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation servive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, attentive, and professional. What more could you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great - did a wonderful job taking down the old TV and mount. Putting up the new mount and TV and setting up all the different components to work together. They made getting a new TV fun instead of hours of stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came over and installed the TV were professional. They did a great job. I love the TV mounted on the wall. I would recommend them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and brought extra parts needed for this unique situation. Knowledgeable technicians were able to install in an unusual spot no problem. Explained operation of the TV and cable better than previous installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional. They (2 agents worked together) mounted the TV with care and connected all devices. They were knowledgeable and answered questions making the use of the systems understandable and easy,

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Installed quickly & well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician, was extremely careful mounting it to tile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out knew what they were doing and were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very good at setting up, very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad situation but Best Buy fixes it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible ! But it was NOT geek squad That installed it. It was subcontracted out as they were overbooked. The guy was rude and did not let me explain were I wanted it mounted. Best Buy was AMAZING with fixing the situation. I commend how well they handled the situation!!! Thank you !!!! Bad situation but Best Buy fixes it ! That is why I am giving you 4 stars !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very professional in the installation of the TV on the wall. Then proceeded to help program the TV even gave me some helpful tips on taking care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation Done Perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps were friendly, and very knowledgeable. They made sure everything was installed correctly and functioning correctly. I’ll go to them again anytime I need installations, assembly, or connects.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional, cleaned up after and fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting. Very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great product great product great price great product great quality great service great product great company

    I would recommend this to a friend
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