4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1055 Showing 21,081-21,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound bar for outside

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism by John, could not have been better. The install and setup along with advice and recommendations were appreciated. Will definitely request John for my next BIG install for my media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 55 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best experience and I have used them before and I will use them in future . They are great people and respectful and more importantly they are safe. It’s not like you calling handy man and not knowing who is coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional service team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was absolutely fantastic did an exceptional job was very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, timely and courteous. They answered our questions and had us up and running in a nominal amount of time, Hats off to the Geek Squad. Thank you. *I must say the floor sales folks were also very helpful and courteous ...even on Black Friday. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Guys set up my 75” Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys arrived on time and immediately went to work. This is a 75” tv so it wasn’t exactly easy. But they knew what they were doing and they quickly had it mounted to the wall. Then they spent time setting up the tv just the way I wanted it. They were GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were friendly, competent, helpful, and courteous. They inspected the TV and the mount, installed them exactly in the way imagined, made sure that I knew how to use the remote, and even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and quality. I love that the Firestick is built in because it eliminates unneeded wiring/cords. Connected easily to all of my systems and gaming on it is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV and soundbar, made all connections and performed the setup. Everything works great but first startup of day can be a little inconsistent. Always eventually works but seems to take different steps day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did a great job with the wall mount set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service putting up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect location and wire bundling. Set up remote to control both tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad aced it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great-showed up on-time, were very respectful and didn't leave until I was fully set up and understood the controls. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and remote programing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting the new wall mount and programing the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy! Very professional and was very quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything to it. They made sure everything was working properly before leaving and showed me how to use all of the features that came with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. We had 3 members who were hard working, polite and charming! After the TV was hung on the wall, they took everything away and the room was in perfect shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service ... fit the mounting hardware to the TV with precsion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND INSTALLATION OF MY NEW 70" TV WAS AN EXCELLENT PROCESS! BOTH GUYS THAT CAME WERE PROFESSIONAL AND COURTEOUS AND KNOWLEDGEABLE! SO EFFICIENT! TOTALTECH IS THE WAY TO GO!

    I would recommend this to a friend
Sponsored